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Supervisor, Pharmacy Operations - FuzeRx

Sharonville, Ohio

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. 

Supervisor, Pharmacy Operations

The Supervisor, Pharmacy Operations at Fuze Health plays a critical role in leading a team of pharmacy technicians to ensure efficient, compliant, and high-quality prescription processing. Reporting to Pharmacy Operations leadership, this role is responsible for driving performance, maintaining regulatory standards, and fostering a culture focused on patient safety, satisfaction, and continuous improvement within the respective FuzeRx location.

Key Responsibilities:

  • Team Leadership & Oversight: Manage and support a team of pharmacy technicians, driving productivity, accuracy, and adherence to quality and compliance standards.
  • Process Improvement: Identify and implement opportunities to enhance efficiency, improve workflows, and meet performance goals.
  • Quality Assurance: Monitor prescription intake and ensure patient profiles are complete, accurate, and compliant with regulatory and accreditation standards.
  • Cross-Functional Collaboration: Partner with internal leaders, stakeholders, and teams to align operations and resolve issues impacting performance or patient outcomes.
  • Performance Management: Use reports, dashboards, and KPIs to monitor team performance; provide coaching, feedback, and recognition to support ongoing development.
  • Workforce Planning: Manage scheduling and workload distribution to meet operational targets across production, quality, and safety.
  • Employee Development: Participate in hiring, onboarding, training, coaching, and evaluation of pharmacy technicians.
  • Regulatory & Safety Compliance: Ensure all staff are trained and compliant with company policies, safety standards, and pharmacy regulations.
  • Continuous Improvement: Lead initiatives to improve production planning, workflow efficiencies, and customer satisfaction.

Required Experience & Qualifications:

  • 2+ years of experience as a pharmacy technician.
  • 1+ year of leadership experience, preferably in a retail or community pharmacy setting.
  • Active, unrestricted Pharmacy Technician license in your state of residence.
  • Proven ability to manage teams, track performance, and improve operational outcomes.
  • Strong communication skills and a collaborative approach to leadership.
  • Ability to adapt to technological changes and process updates in a dynamic environment.

Preferred Experience & Qualifications:

  • Experience managing staffing plans, conducting performance evaluations, and implementing corrective actions.
  • Familiarity with pharmacy performance metrics, dashboards, and reporting tools.
  • Demonstrated success in driving continuous improvement within pharmacy operations or healthcare settings.

Benefits: 

The compensation range for this position is $60,000-$70,000, in addition we offer a range of benefits including: 

  • Health, dental & vision insurance
  • 401k Matching contribution
  • Flexible PTO plan
  • Wellness/lifestyle account.

 

Base Salary Range

Salary Range

$60,000 - $70,000 USD

At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Read our Candidate Privacy Policy.

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