Operations Specialist

Job Title: Operations Specialist

(Remote Opportunity)

Company Overview: FlyFlat is looking for proactive and detail-oriented individuals to join our dynamic team as Operations Specialists. This role is perfect for recent graduates or early-career professionals eager to gain hands-on experience in operational processes while contributing to a high-performing team in the luxury travel industry. At FlyFlat, we emphasize internal growth, providing opportunities for career advancement in a fast-paced, innovative environment.

Introduction: As an Operations Specialist, you will play a vital role in ensuring seamless service delivery by managing workflows, maintaining data accuracy, and supporting process improvements. This remote, full-time position offers the chance to develop essential skills in operations and teamwork while gaining exposure to the luxury travel sector.

Responsibilities:

Operational Support

• Organize and manage daily workflows to ensure tasks are completed on time and to a high standard.
• Coordinate booking-related processes and track progress to maintain operational efficiency.

Data Management

• Maintain accurate and up-to-date records of bookings and client information.
• Organize and update internal databases to ensure operational tasks are well-documented.

Quality Assurance

• Verify critical details such as dates, times, and travel arrangements to ensure deliverables meet required standards.
• Identify and resolve discrepancies or errors in collaboration with the team.

Team Collaboration

• Collaborate with team members to ensure smooth transitions during shift handovers.
• Communicate updates on task statuses or escalate issues as necessary.

Process Improvement

• Propose ideas to optimize workflows and enhance operational efficiency.
• Support the implementation of streamlined systems to improve team productivity

Qualifications

• Seeking full-time Operations Specialists with a strong background in travel industry operations.
• Preference will be given to candidates with billing and invoicing experience.
• A recent graduate or early-career professional with a proactive attitude and eagerness to learn.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Basic familiarity with productivity tools such as Google Sheets, Slack, and task management platforms like Asana.
• Intermediate proficiency in written and spoken English.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to work independently in a remote setup while being a reliable team player.

Conclusion: Joining FlyFlat as an Operations Specialist is a unique opportunity to gain valuable experience in operations while working in a collaborative, innovative environment. For individuals ready to put in the effort, FlyFlat provides a clear path to career advancement within the company.

Compensation and Employment Details:

• Monthly compensation: $300.
• Hands-on experience in operational processes using modern tools in a fast-paced, remote environment.
• Structured training and mentorship to support professional growth.
• Exposure to the luxury travel industry and the opportunity to work with a dynamic team.
• Career advancement opportunities, including leadership roles with increased compensation.
• A company culture that prioritizes internal promotion—most team members are promoted within a year.
• Compensation and Employment Details
• Type: Full-Time (5 days/week).
• Shifts: 9-hour shifts (including a 1-hour break); night or day shifts depending on business needs.

This role presents an exciting opportunity to contribute to FlyFlat's success as an Account Executive. If you have a passion for luxury travel, a proven track record in sales, and experience in managing high-net-worth clients, we encourage you to apply. Join us in revolutionizing the way people travel, and play a key role in expanding our market reach, onboarding new clients, and enhancing the travel experiences of our Pro Plan members. If you are ambitious, results-driven, and eager to take ownership of client relationships, this is the perfect opportunity to grow with us.