Inside Sales Development Representative

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering them powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About the role

You’ll join Flipdish’s Sales Development team working on outbound prospecting, opportunity qualification, and booking meetings for Account Executives — part of Flipdish’s mission to make running a restaurant satisfyingly simple.

You’ll partner closely with Account Executives, Sales Operations/CRM, and Marketing to deliver qualified opportunities and booked meetings, improving our pipeline generation and supporting revenue growth. Success in this role looks like consistently producing qualified conversations and meetings, improving pipeline hygiene and CRM accuracy, and demonstrating coachability and performance improvement over time.

What you’ll own

• Run consistent outbound prospecting across calls, email, and other channels.
• Engage decision-makers and uncover relevant pain points.
• Qualify opportunities and book meetings for Account Executives.
• Keep CRM activity and pipeline hygiene accurate and up to date.
• Collaborate closely with territory-aligned Sales, Marketing, and RevOps partners.
• Handle objections with a consultative approach, and improve through ongoing coaching and iteration.
• Contribute to pipeline and revenue growth, and raise constructive challenge when needed to improve how we work.

What success looks like

• Meet or exceed qualified pipeline and meeting targets.
• Improve conversion rates (outreach → engagement → qualification → meeting) through experimentation and coaching.
• Maintain high CRM data quality to support forecasting and follow-up.

About you

You’ll thrive in this role if you:

• have 3–5 years of relevant experience in outbound sales, international sales, business development, or customer-facing commercial roles
• have strong spoken and written English communication skills
• feel confident in outbound conversations and objection handling
• can think independently and adapt during live conversations
• are coachable, with strong willingness to learn
• take high ownership and work comfortably in target-driven environments
• build strong interpersonal relationships with decision-makers

The following would help you stand out.

• Experience with outbound sales in SaaS, BPO, consulting, telecom, customer engagement, or international sales environments.
• Experience working with international customers and outbound prospecting.
• Experience with UK and/or IE markets.
• Consultative sales experience in high-performance customer-facing roles.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth.

• Time off: 24 days annual leave + public holidays + company days (e.g. Summer Fridays, seasonal).
• Private healthcare: OPD + IPD coverage.
• Transport: Company-provided pick-and-drop service.
• Team connection: Quarterly team meet-ups and company events.

Interview process

Here’s what you can expect throughout the interview process.

1. Recruiter screening call (15 minutes)
2. Hiring manager interview (60 minutes)
3. Role play interview stage (60 minutes)

Our culture

At Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support.

Our integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control.We’re an AI-first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.

Inside the company, we value ownership and clarity, with a friendly, people-led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow (with balance, not burnout). We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.

If you’d like to read more about interviewing at Flipdish, please check out our Interviewing at Flipdish guide.