Platform Lead (DevOps / Infrastructure)

About Us

Are you ready to shape the financial future of a rapidly growing fintech that's transforming lives across Southeast Asia and beyond?

We're not your typical company — we're a rocketship! At FINN, established in 2022 by experienced serial founders, we're on a mission to transform financial well-being for underbanked employees. Our product provides early wage access, financial education, budgeting tools, part-time job opportunities, and micro-insurances. We've hit product-market fit and are scaling aggressively across multiple markets.

The Role

We need a true Platform Lead who stays deep in infrastructure but also guides a small, growing Platform team.

This is a heavily hands-on role (70–80% technical) with people leadership (20–30% — 1:1s, code-review ownership, tech direction, mentoring, team velocity). If you love architecting production-grade cloud infrastructure yourself and helping engineers around you level up, this is for you.

You'll own the infrastructure that powers a high-growth fintech with high-throughput production systems, serving hundreds of thousands of users across Southeast Asia and Africa. We're in the middle of a major infrastructure maturity push: closing IaC gaps, hardening CI/CD, improving observability, and preparing our platform for rapid expansion across multiple markets.

This isn't a role where you manage dashboards or sit in meetings all day. You'll architect, build, and operate critical cloud infrastructure — while setting the technical direction for the Platform squad and growing the team. Future growth into Head of Platform / Infrastructure is realistic for the right person.

What You'll Do

Technical (70–80%)

• Own and operate cloud infrastructure — compute, networking, identity, and security controls — using Infrastructure-as-Code
• Manage container orchestration workloads, including cluster upgrades, deployment management, and autoscaling
• Build and maintain CI/CD pipelines — automated testing, deployment automation, and quality gates
• Drive observability — implement and improve monitoring, alerting, logging, and tracing across all services
• Harden security posture — cloud security posture management, automated scanning in CI, access policies, network security, and contributing toward industry security certifications
• Manage multi-cloud infrastructure — we run workloads across multiple cloud providers
• Operate messaging infrastructure — event-driven architectures, including retry strategies and dead-letter queue management
• Standardize market launches — build repeatable infrastructure provisioning so new markets can go live in days, not weeks
• Participate in on-call rotation — respond to production incidents and drive root-cause analysis and prevention

Leadership (20–30%)

• Set technical direction for the Platform squad — define the infrastructure roadmap, make build-vs-buy decisions, and establish engineering standards
• Run weekly 1:1s with platform engineers — coach, unblock, and help them grow
• Own code review across the platform domain — ensure quality, share knowledge, and maintain consistency
• Keep platform velocity high — prioritize work, remove blockers, and ensure the team ships reliably
• Mentor and develop the team — create an environment where engineers do their best work
• Support the wider engineering team — be the go-to person for infrastructure questions, unblock developers, and create self-service tooling
• Collaborate with product and engineering leadership — translate business needs into infrastructure strategy
• Contribute to hiring — help interview and assess platform engineering candidates as the team grows

Must-Have Experience

• 7+ years in DevOps, SRE, or Platform Engineering roles
• Team leadership experience — formally or informally leading a small infrastructure/platform team (mentoring, 1:1s, technical direction)
• Strong cloud infrastructure expertise — compute, networking, identity management, queuing, monitoring, storage (we use AWS primarily)
• Container orchestration in production — cluster operations, package management, debugging, resource management (we use Kubernetes)
• Infrastructure-as-Code at scale — writing, reviewing, and managing IaC with proper state management and modularization (we use Terraform)
• CI/CD pipeline design — deployment automation, testing integration, and deployment strategies (blue-green, canary)
• Linux systems administration — comfortable debugging at the OS level
• Monitoring and observability — setting up alerting, dashboards, log aggregation, and incident response
• Security mindset — experience with access control best practices, network security, secrets management
• Strong communication — able to explain infrastructure decisions to non-infra engineers, present technical strategies to leadership, and mentor effectively
• Reliable internet and hardware, able to work ≥35h/week with decent overlap with UTC+8 (Singapore time)

Nice-to-Have

• Multi-cloud experience (GCP, Firebase, or similar alongside AWS)
• GitOps deployment experience (e.g. ArgoCD or similar)
• Event streaming operations and tuning (e.g. Kafka)
• Compliance frameworks — ISO 27001, SOC 2, or similar
• Cost optimization — experience reducing cloud spend without sacrificing reliability
• Pen testing coordination or security audit experience
• Experience at a fintech or financial services company
• Experience with multi-region or multi-market infrastructure
• Previous experience growing a platform/infrastructure team (hiring, onboarding, defining team processes)

What We Use Today

Here's what we work with today — familiarity is a bonus, not a requirement:

• Cloud: AWS (primary) + GCP/Firebase
• Orchestration: Kubernetes (EKS), Helm, ArgoCD
• IaC: Terraform
• CI/CD: GitHub Actions
• Messaging: Kafka, SQS
• Monitoring: Grafana, Sentry, CloudWatch
• Security: Prowler, Trivy, SonarCloud, Cloudflare WAF
• Backend: Node.js/TypeScript, Firebase Cloud Functions
• Frontend: Angular, Ionic/Capacitor

Why Join

• Real ownership — you'll shape the infrastructure and the team that builds it
• Leadership trajectory — clear path from Platform Lead to Head of Platform/Infrastructure as the company scales
• Small team, big impact — a growing platform team, no layers of bureaucracy
• Growth trajectory — rapidly expanding across Southeast Asia and Africa
• Modern stack — container orchestration, IaC, GitOps, event-driven architecture
• Fully remote — work from anywhere with good overlap to Asia timezones
• Competitive salary + meaningful equity (early-stage package)