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Credit Operations Manager, Lending

Jakarta, Jakarta, Indonesia

About the Role:
We are seeking a Credit Operations Manager with a background in lending business operations, such as banking or P2P lending, who has previously led a team. The ideal candidate will be detail-oriented, possess strong organizational and analytical skills, and demonstrate excellent interpersonal and communication abilities.

What You Will Do:

  • Lead the Credit/Loan Operations team, including the Credit Processing and Asset Collateral teams.
  • Review and approve credit disbursement applications processed by credit processors.
  • Review and approve crowdfunding applications submitted by the funding operators.
  • Supervise underlying and related document checks, trade validation, and crowdfunding processes.
  • Oversee covenant and collateral verification, bank check authenticity checks, and asset collateral management processes.
  • Monitor the fund disbursement process to borrowers.
  • Conduct the collateral cashing process.
  • Ensure collateral documents and other securities are securely stored at the asset storage location.
  • Prepare and submit daily, weekly, and monthly operations reports.
  • Collaborate regularly with other divisions (Credit, Business, and Collection teams) to address and resolve any issues.

What We Are Looking For:

  • Minimum of 3 years of experience in credit processing roles within banking, P2P lending, or financial industries.
  • Knowledge of SME credit processes and/or asset collateral management is a plus.
  • Strong analytical skills with the ability to assess complex financial information and trade validation processes.
  • A mindset for continuous improvement and the ability to develop loan operation flow maps.
  • Detail-oriented with excellent organizational skills.
  • Strong verbal communication skills.
  • Proven ability to work with and manage a team effectively.

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