Job Application for Snr Solutions Engineer

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About Us

The physical and digital worlds are merging. Vehicles, medical devices, industrial systems, critical infrastructure: security hasn't kept pace. AI is accelerating everything, from the capabilities of the systems we depend on to the sophistication of the threats targeting them. A software vulnerability can now have physical consequences. A physical breach can compromise entire digital ecosystems. Billions of devices operate with little to no protection, and traditional approaches can't keep up. Not at this scale, not at this speed, and not across this diversity of systems.

Exein exists to solve this. We build the security layer for a world where physical and digital threats are no longer separate problems, from kernel-level runtime protection on embedded devices to cloud-native platforms that analyze, protect, and prove compliance across entire device fleets. We're not patching the old model. We're building security from the core out.

With a growing presence in Taipei, Exein is investing significantly in APAC to support chipset integrations, OEM/ODM adoption, and regional markets expanding from Taiwan into Japan, Korea, and China between 2026 and 2028.

Job Overview

We are seeking a dedicated and technically proficient Solutions Engineer to join our team. This role involves delivering our software products to customers, guiding them from initial discussions through to post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein’s overall technical approach for and with the customer across all phases of the customer lifecycle.

Responsibilities

-Act as the chief technologist for customer accounts and a trusted advisor to their technical teams.

- Lead technical discussions, explaining how Exein’s portfolio and architected solutions address customer requirements.

- Engage with new and existing customers to understand their requirements and deployment environments.

- Deliver our software products, ensuring they meet customer needs and specifications.

- Provide post-deployment support, troubleshooting, and resolving any issues that arise.

- Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration.

- Document and plan for new features based on customer feedback and requirements.

- Identify and mitigate any technical sales issues, influencing the overall account plan.

Requirements

- Strong experience with Linux, ESP32, Yocto, and other embedded build systems.

- Ability to understand customer requirements and the environments where devices are deployed.

- Proficiency in English, with excellent communication skills to effectively act as a liaison between customers and the R&D team; and Japanese mother-tongue.

- Experience in developing custom integration software for embedded systems.

- Familiarity with the entire lifecycle of an embedded product, from early-stage discussions through to post- deployment support.

- Ability to translate technical knowledge into proposals, presentations, standard demos, and customer workshops.

Preferred Qualifications

- Experience in a cyber security company.

- Experience with low-level programming and integration of security technologies.

- Knowledge of additional embedded systems and build environments.

- Prior experience in a customer-facing technical role.

Why Join Exein?

- Be part of a mission-driven team dedicated to making IoT devices secure globally.

- Work with cutting-edge technology in the fields of data, machine learning, and open source.

- Enjoy a dynamic and inclusive work environment that values innovation and quality.

Location: Tokyo

Salary range: ¥ 8.000.000 - ¥11.500.000

Exein is committed to creating an inclusive workplace. We evaluate all applications fairly regardless of gender, age, ethnicity, background, or orientation.

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The personal data provided as part of your application, including the information contained in your resume/CV and any additional documentation submitted, will be processed by Exein S.p.A. solely for purposes related to recruitment, candidate selection, and the assessment of professional qualifications. Such activities may include, by way of example, the evaluation of skills, qualifications, and professional experience, the organization of interviews, the assessment of suitability for open positions, and the management of communications related to the recruitment process. Your personal data will be accessed only by authorized personnel within the Human Resources function and, where necessary, by managers and personnel involved in the evaluation of applications. To support the recruitment process, Exein S.p.A. may engage specialized third-party service providers, including providers of digital recruiting and applicant tracking platforms, acting as data processors and subject to appropriate confidentiality and security obligations. Exein S.p.A. implements appropriate technical and organizational measures to ensure the security of personal data and to protect it against unauthorized access, loss, disclosure, alteration, or accidental destruction. Personal data will be retained for as long as necessary to manage the recruitment process and may be kept for a limited period thereafter in order to consider candidates for future employment opportunities that may be relevant to their profile, unless otherwise requested by the candidate. Kind regards, Exein S.p.A.

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Snr Solutions Engineer - Tokyo

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