Channel Account Manager

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.

Not heard of us?  We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 60,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 300 employees worldwide with our primary offices based in Boston (Massachusetts), and London / Farnborough.

Key Responsibilities

• Identify, recruit, and onboard new partners aligned with our Microsoft-centric strategy.
• Prioritize target partners such as SHI, CDW, Insight, Connection, and other Microsoft-focused VARs.
• Work alongside direct sales Account Executives and Commercial sellers in a pod-based model.
• Coordinate go-to-market efforts with internal teams including marketing, sales engineering, and product.
• Manage a portfolio of managed partners, acting as their strategic advisor and primary point of contact.
• Collaborate with Partner Success Managers to deliver training, co-selling support, and joint business planning.
• Support partners through the entire lifecycle: onboarding, enablement, pipeline growth, and renewals.
• Drive partner-sourced and partner-influenced revenue to meet or exceed quarterly and annual quotas.
• Support partners in identifying opportunities, registering deals, and closing business with Exclaimer’s account executives.
• Promote usage of our partner program benefits including deal registration, margin incentives, and co-marketing support.
• Build awareness of Exclaimer’s value prop with partners’ sales and marketing teams.
• Participate in partner-facing events, webinars, and enablement sessions.
• Ensure partners use Exclaimer internally and evangelize our solution.

Skills, Knowledge, and Experience

• Previous commercial experience within channel sales, partner management, or indirect sales in B2B SaaS or IT/software environment.
• Deep understanding of the Microsoft ecosystem (O365/M365) and familiarity with key resellers/distributors.
• Proven ability to build and manage strategic relationships and drive channel-sourced revenue.
• Experience supporting long-tail partners or working with distribution is a plus.
• Excellent communication, collaboration, and organizational skills.
• Comfortable working in a high-growth environment with evolving processes and tools.
• Familiarity with Salesforce, PRM tools, and partner portals is a bonus.

At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. 

At Exclaimer, inclusion is more than a policy - it’s part of who we are.

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it.  If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via Work@Exclaimer.com to let us know.