Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".

For more insight into our history, incredible team and products, check out our “About Us” page on our website!

Overview

As a Junior Customer Care Executive (Ballsport), you will be the first point of contact for our Ballsport customers, supporting them with B2B topics related to the Eversports Ballsport Manager and handling B2C support requests within the Ballsport segment. You’ll be part of the Customer Care team and your goal will be to ensure fast, high-quality responses, smooth onboardings, and a great customer experience, all while contributing to our mission to “Make Sports Happen.”

Location: Vienna, Austria

Employment: Full-time (35h/week, one day off every second week!)

Planned start date: April 2026

Your Tasks

• Support Ballsport customers across B2B and B2C topics, ensuring fast, friendly, and high-quality responses
• Handle incoming requests via email and chat using our ticketing tools
• Support new customers during their onboarding phase and help them get started with our product
• Contribute to keeping our help resources and knowledge base up to date
• Support internal projects that improve customer experience and team efficiency

Your Profile

• Interest in sports (ideally ballsports) and motivation to work in customer support
• Strong communication skills in German and English, additional languages are a plus
• Enjoy helping people and staying organised, even when things get busy
• Comfortable working with digital tools and structured processes
• Open-minded, reliable, and a team player
• First experience in customer service or support is a plus, but not required

What’s in it for you?

• Work smarter, not longer: our full-time week is 35 hours, and one day off every second week
• Work in the office located in the heart of one of most liveable cities, that waits for you to bring out the best of it
• Stay active with a monthly sports budget - try a new class, play your favourite sport, or simply move the way you love
• Take time to explore what inspires you during our quarterly “Day to Explore”
• Work with modern equipment - every team member gets a MacBook to perform at their best
• Join our regular sports sessions, team activities, and events - we work hard, but we also play 
• Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun!

At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a minimum yearly gross salary of EUR 31,430 (based on a full-time basis of 35h, change according to the position and experience level)

At Eversports we acknowledge and value the strength in diversity which is why we have 90 employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation. 

We look forward to hearing from you!