Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".

For more insight into our history, incredible team and products, check out our “About Us” page on our website!

Overview

As our new Customer Care Executive (m/f/d) in Vienna you will use your strong communication skills and passion for people as well as sports to support our partners in growing their businesses. You will guide our partners towards utilizing the Eversports Manager in the most beneficial and efficient way. Additionally, you will also be in close cooperation with our Sales and Finance department as well as working closely together with our Product & Engineering department daily.

Work time: Full-time  (35h/week, every second Friday off!)

Planned start: September 2025

Office: VIENNA, Austria

Your Tasks

• Onboarding of new signed customers within our Partner Activation team (with Calls, Meetings, Chats,...)
• Support our existing clients via all support channels such as the ticket system, in writing via live chat and by telephone through the hotline
• Be involved in Customer Care projects and initiatives as well as keep our existing customers engaged
• Support in business intelligence projects to ensure data quality in our database
• Maintain and continuously improve the online helpdesk ensuring the content is up to date, relevant and easy to use
• Help out in different daily tasks and ad hoc tasks in the customer care department (e.g. customer imports)

Your Profile

• If you are fresh out of school, an enrolled student, looking for a change of direction or else, doesn't matter so much for us: we'd rather have someone as part of our team who is full of motivation and eager to learn than a specific university direction or education, but we also want to be honest here and need to emphasize that this job is an entry level position
• Native Spanish and excellent English skills
• Proficiency in an additional language is required, with options including German, French, or Italian
• Positive mindset and strong interpersonal skills
• Confidence with calling B2B partners
• Reliability, attention to details and solution-orientation
• Very good knowledge of MS Office and Excel

What’s in it for you?

At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a minimum yearly gross salary of EUR 31.430 (based on a full-time basis of 35h, change according to the position and experience level) 

• Embrace the freedom of flexible, no core hours and take charge of your own schedule
• Experience the best of both worlds with our hybrid work setup – work from your cozy home office or your own personal desk
• Work in the office located in the heart of the most livable city, that waits for you to bring out the best of it
• Enjoy a full-time, 35-hour work week, with every second Friday off
• Stay active and healthy with a monthly sports budget to book your favorite activities at Eversports – it's time to have fun while staying fit!
• Invest in yourself with a €500 training budget and 5 extra vacation days for further trainings and self-improvement
• ​​Explore your areas of interest during our quarterly “Day to explore”
• Embrace innovation with state-of-the-art equipment, whether you're an Apple enthusiast, a Windows wizard, or a Linux lover
• Enjoy our monthly company lunch completely organized and paid by the company
• Join our after-work (sport) activities and exciting cross-national team events
• Last but not least, be a part of the passionate, international, innovative and, of course, sporty team – let’s make work feel like play!

At Eversports we acknowledge and value the strength in diversity which is why we have 90 employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation. 

We look forward to hearing from you!