Job Application for Engineering Manager at EQL

Come shape the future of commerce built for passion with us!

What’s commerce built for passion? It’s a fair question, especially since EQL is the first of its kind.

We're building commerce for brands that don't just have customers, they have fans. Where the passion that surrounds products is off the charts, but also means the experience has traditionally gone off the rails with lackluster experience—sites crashing, bad actors, empty carts. If you’ve ever tried to get your hands on a pair of Jordans, coveted handbags, Taylor Swift tickets, or a ticket to a footy final, you know what happens next.

Fans and bots rush the retailer’s site. The thing you thought you had in your cart disappears. You desperately click ‘next’, and after staring at a spinner for the longest time, you get forcibly logged out and end up back on the homepage. Five minutes later, you’ve got a pending charge on your credit card but nothing to show for it. Soon you’ll be turning to the resale market in desperation…

This is where EQL comes in. We’re on a mission to build the world’s first and fairest launch platform for both fans and retailers.

Our platform helps global brands and retailers maximize these high-intensity retail moments. We provide hype-scale infrastructure, bot and scammer detection and robust checkout management so that sites don’t crash, scammers are squeezed out, and REAL fans win. We do this using a bunch of extremely cool and innovative technologies, and we’re constantly iterating to improve the fan experience. We’ve raised capital from leading VCs and angel investors across the world who believe in our mission and who are as excited about solving this pain for our customers as we are.

Who we are

EQL is a place where people can thrive and bring their whole selves to work while solving some really cool challenges. It’s fun, it’s hard, it’s the bravest thing we’ve done, and we are looking for brilliant people to do it with us. We know that we’ll win by building a company of talented, curious people to help us tackle the gnarly hurdles we know are coming. Over the last 12 months we’ve already managed to find some of the best, brightest, and most importantly kindest out there and we want to continue that trend! If you think you might be one of these people, we’d love to have you on board.

We know that when applying for jobs, it is very common for people, particularly women or those from minority groups, to focus on their gaps and weaknesses, rather than their strengths. If you’re passionate about EQL’s mission but you don’t feel totally confident you meet all our selection criteria, we strongly encourage you to apply anyway.

What you’ll do

We’re looking for an Engineering Manager, where you'll lead a small but mighty group of engineers building a platform that powers EQL's high-impact product launches. You'll contribute to technical design and decision-making while enabling your team to move quickly, solve meaningful customer problems, and deliver with excellence.

You’ll guide product and technical execution while helping shape what we build, why we build it, and how we measure its impact. This is a rare opportunity to contribute to a critical product area, solving complex customer problems, delivering real business value, and helping define the future of passion-fueled commerce.

If you’re a Software Engineering leader with a strong product mindset who loves building impactful software and high-performing teams, this role could be for you. We know there's a lot that goes into a role like this, including;

Engineering leadership & execution

Lead and support a team of Engineers working on EQL’s Retailer-facing platform
Act as a technical leader, providing architectural guidance and hands-on support
Steer the team through technical delivery, balancing speed, quality, and long-term maintainability
Ensure platform availability, performance, and security; oversee incident management as needed
Champion robust engineering practices and foster a culture of ownership, growth, and collaboration

Product leadership & strategy

Execute the product strategy for the Retailer-facing domain, ensuring alignment with customer needs and business goals
Shape and maintain a prioritised roadmap, balancing short-term delivery with long-term value
Lead the creation of Product Briefs that define problem spaces, proposed solutions, customer benefits, and success metrics
Collaborate with Design and other stakeholders to ensure solutions are intuitive, usable, and aligned with user needs
Define and track success metrics, ensuring product impact is measurable and actionable
Drive a lean, experiment-driven approach, shipping incrementally and learning from feedback

Cross-functional collaboration

Partner with Marketing, Product, Design, and other Engineering leaders to deliver impactful features and scalable systems
Clearly communicate technical and product decisions to stakeholders across the company
Bring a technical perspective to prioritisation and planning, bridging the gap between product ideas and engineering realities
Help bridge the gap between business goals and technical execution, surfacing constraints and opportunities early
Ensure engineers have the context and clarity to build effectively and make smart trade-offs

Team enablement and culture

Create a team environment where engineers are engaged, supported, and thriving
Foster a team culture of collaboration, ownership and continuous improvement
Mentor and coach team members to develop problem-solving skills, broaden technical knowledge, develop product thinking skills, and support career growth

Keep an eye on the horizon

Stay current with industry trends, emerging tools and best practices, particularly in scalable web applications and platform development
Share knowledge and promote innovation and learning within your team and broader engineering organisation

Who we look for

We focus on hiring values-aligned people because we believe the right person can learn everything to be successful in their role. We know that self-belief plays a big part in what you apply for, so we encourage everyone to apply even if they feel nervous about doing so. We don’t require degrees for any roles and we won’t pass judgement on career gaps or changes!

We believe you’ll succeed in this role if you have:

Experience building and leading high-performing engineering teams in nimble, product-led environments
Excellent technical aptitude. You bring a broad experience across tools, frameworks, languages and best practices and can quickly ramp up on anything unfamiliar as needed
Deep understanding of software engineering principles and best practices with a track record of designing and building scalable, maintainable systems that solve real customer and commercial problems
Strong knowledge of cloud-based architectures, with practical experience building reliable and scalable applications. You have a solid grounding in computer science fundamentals, including data structures, algorithms and system design
A product mindset. You think beyond implementation, care about the “why” behind the work, and consistently seek to deliver outcomes that matter to customers and the business
Comfortable operating in fast-moving environments, navigating ambiguity, shifting priorities, and executing with urgency

What we offer

Fairness is not just something for our fans and retailers - it’s part of who we are which is why:

We provide equity in EQL - we want our team to have skin in the game and to be as invested as we are in EQL’s success. We want the people that will make EQL successful to share in that success
We provide competitive compensation and evaluate the market to ensure that remains true.
We provide a flexible work environment because we understand that everyone works differently and want to support our team to be their best
We provide generous time off above and beyond what we are required to because we know that well-rested people make better decisions and are more engaged - when you thrive we thrive
When you want to collaborate in person with other humans, we have a workplace that welcomes the whole team including their furry friends.

At EQL, diversity, equity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, colour, gender, sexual orientation, age, disability status, marital status, caring responsibilities, pregnancy status, religion, political opinion, national or social origin.

Engineering Manager

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