CRM Specialist (Japanese)

Energame is a management consultancy and an investment advisory firm specialized in online entertainment.

We manage the development and growth of a diverse range of clients within the iGaming sector, encompassing areas of sports betting, gambling, cybersport, fantasy sports, IT platform solutions, and content production worldwide.

We are looking for a CRM Specialist for one of our partners.

Your main responsibilities will be:

• Create a communication strategy and execute casino promotions/ campaigns for Japan market;
• Basic user segmentation;
• Implement new chains and optimize the current ones;
• Set up tasks for designers, analysts, copywriters, operations team;
• Grow CRM metrics;
• Carry out ad-hoc project tasks according to business needs;
• Prepare work results reports.

Essential professional experience:

• At least 2 years experience in CRM marketing;
• Experience in working with email service providers, CRM systems, and campaign automation tools is a must;
• Experience with Customer.io is desired;
• Experience in creating a communication strategy and executing promotions/campaigns;
• Experience with casinos and/or understanding of casino bonus systems is a great plus;
• IGaming experience is must;
• Experience with Japanese market will be a plus;
• Proficiency in English, Native or fluent Japanese will be a plus.

We care about you:

• Vacation: We prioritize your well-being. Our vacation policy offers 20 working days in Ukraine and 21 in Cyprus.
• Sick Leave Allowance: Your health is our priority. In addition to our standard sick leave allowance, we also offer a flexible sick leave policy without paperwork. You can take up to 5 working days in Ukraine and 3 working days in Cyprus without the need for supporting documents.
• Co-Working Compensation: Work flexibly, wherever you choose. We provide a monthly budget for co-working spaces in cities where we don't have a physical location, or the option of a budget for home office expenses twice a year, available from day one.
• Benefits Model: Access our benefit programs to support your work-life balance, effective from day one. You can spend this budget on anything, starting from dental care for yourself to veterinary support for your four-legged friend.
• Motivation Bonus System: Recognizing your performance is fundamental to our culture. To reward your dedicated work, we have a Motivation Bonus System in place for all our employees.
• Work & Fun Balance: We believe the balance of work and fun is crucial for the well-being of our employees. Corporate events, gifts, and volunteering hours are available to everyone from day one.

Taking care of our people is an integral part of our shared values, ensuring a supportive and positive workplace culture.