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Product Owner
Remote
The company is a leading Electronic Money Institution (EMI), authorised by several regulators, including the FCA in the United Kingdom, FINTRAC in Canada, and the MFSA in Malta. Its operational footprint spans over 140 countries and more than 25 industries.
The organization provides modern financial solutions such as multicurrency IBANs, merchant acquiring services, and mass payout capabilities. All features are accessible through a single platform and a single contract, making the company a convenient and efficient partner for both local and international payments.
Requirements
General
- Minimum 3 years of experience as a Product Owner or in a similar product management role.
- Experience in fintech (checkout or banking) is a strong advantage.
- Solid understanding of the fintech ecosystem, industry trends, competitive landscape, and emerging payment technologies.
- Experience in fintech, EMI, PSP, or banking. Understanding of payment schemes and banking integrations.
- or Experience with acquiring, card processing, merchant onboarding, and chargeback flows.
- API familiarity (basic ability to read API docs, understand request-response flows).
Hard Skills
- Strong experience in stakeholder management and cross-department alignment.
- Solid background in UX principles, journey mapping, and usability best practices.
- Hands-on experience with UX analytics.
- Deep understanding of SDLC, including discovery, refinement, development, QA, release, and post-release monitoring.
- Ability to write clear and structured documentation – BRD, PRD, acceptance criteria, use-cases, flow diagrams.
- Experience working with engineering teams using Scrum/Kanban.
- Analytical thinking and ability to make decisions based on data, constraints, and risk assessment.
Soft Skills
- Ownership mindset with proactive problem-solving.
- Strong communication skills and ability to simplify complex concepts.
- High attention to detail and ability to structure ambiguous inputs.
- Empathy, user-centric mindset, and ability to balance business and tech perspectives.
Responsibilities
Product Discovery & Delivery
- Own the end-to-end lifecycle of product initiatives from idea to production rollout.
- Translate business goals into clear product requirements, epics, and user stories.
- Prioritize the backlog using impact-based frameworks (value, effort, compliance, risks).
- Define acceptance criteria, ensure requirement clarity, and maintain a clean, structured backlog.
Stakeholder Management
- Work closely with Compliance, Operations, Engineering, Finance, and Customer Support teams.
- Gather business requirements, negotiate priorities, and align expectations across departments.
- Facilitate cross-functional workshops, discovery sessions, and status reviews.
- Clearly communicate product decisions, timelines, and trade-offs to internal and external stakeholders.
Technical & SDLC Collaboration
- Collaborate daily with engineering teams to clarify scope, manage dependencies, and unblock delivery.
- Maintain deep understanding of SDLC stages and ensure requirements are properly groomed before development.
- Validate technical feasibility with architects and developers; manage risks and constraints.
- Support QA in test case preparation and participate in UAT to ensure product quality.
User Experience & UX Analytics
- Advocate for user-centric product design across customer journeys and internal workflows.
- Review wireframes, prototypes, and UI designs to ensure clarity, usability, and consistency.
- Use UX analytics tools (heatmaps, session recordings, funnel analysis) to identify pain points.
- Translate insights into actionable product improvements and measurable UX outcomes.
Payments & Compliance
- Support integrations with payment schemes such as SEPA, SWIFT, Faster Payments, ACH, etc., or support integrations with acquiring, card processing, merchant onboarding, and chargeback flows.
- Participate in discussions with banking partners, PSPs, and technical vendors.
- Understand regulatory impacts (PSD2, AML/CTF, KYC, VoP/CoP, reporting). (nice to have)
What we offer:
- Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
- Regular Performance Reviews Based on KPIs – for your professional growth.
- Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
- Innovation Financial Rewards – share your ideas through our Ideas Hub and earn extra bonuses.
- Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
- Paid Sick Leave – available to cover medical needs and emergencies.
- Public Holidays tailored to your country’s calendar.
- Flexible Payout Options – PE accounts or popular e-wallets.
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