About the Role  As a Software Developer at Nakisa, you will play a pivotal role in designing and implementing scalable, cloud-native Java applications. Collaborating within an Agile environment, you'll contribute to developing innovative solutions that enhance our finance and accounting portfolio. Your expertise will drive the evolution of our software products, ensuring they meet the highest standards of performance and reliability.    Responsibilities  Design, develop, and maintain backend services with Java, Spring Boot, and Hibernate, along with their corresponding frontend components using Vue.js and Quasar.  Design and optimize APIs, database schemas, and system architectures.  Collaborate with Product, QA, and DevOps teams to deliver high-quality software.  Write clean, testable, and maintainable code that follows best practices.  Participate in code reviews, design discussions, and technical decision-making.  Take ownership of assigned components, ensuring performance, scalability, and reliability.  Continuously explore and implement new technologies and best practices.    Qualifications  Minimum of 3 years of full-stack software development experience, including 2+ years of Java development.   Strong understanding of Object-Oriented Programming (OOP) and design patterns.  Experience with frontend technologies such as Vue.js, Angular, or React.js.  Experience working in Agile and Test-Driven Development (TDD) environments.  Proficiency with SQL, MySQL, and ORM frameworks (Hibernate, JPA).  Bachelor’s degree in computer science, Software Engineering, or equivalent practical experience.  Excellent problem-solving skills and the ability to work both independently and in a team  Strong communication and collaboration skills.     Good to have  Experience with Java 17+ and Spring Boot.  Proficiency in DevOps tools like Docker, Jenkins, and Git.  Knowledge of cloud computing environments (AWS, Azure) and CI/CD pipelines.  Hands-on experience in financial modules  Why Join Us?  Work on cutting-edge cloud-native applications as part of a dynamic and forward-thinking team.  Be part of a company that values continuous learning, innovation, and professional growth. 

At Nakisa we empower global enterprises with Nakisa AI SaaS solutions for lease accounting, real estate management, and workforce planning. As we scale, the Director of Professional Services will shape how customers realize tangible value through world-class delivery.  Job Summary  The Director of Professional Services leads a hybrid team of Solutions Consultants and Project Managers who deliver Nakisa AI SaaS solutions to Fortune-1000 clients. You will own the full services lifecycle from kickoff to customer value, manage services P&L, and partner with Sales, Product, and Customer Success to keep every deployment on time, on budget, and reference-worthy. The role offers direct exposure to senior leadership, influence over cross-functional strategy, and a clear growth path in a fast-scaling SaaS company.   Responsibilities  Leadership & Strategy  Collaborate with Sales, Product, and Customer Success teams to align service offerings with market demand.   Own Professional Services P&L, set quarterly OKRs, and present margin and billable-utilization KPIs to executives.  Design and scale a global delivery model for a hybrid team in Canada and Pakistan.  Align services roadmap with Product releases and Sales pipeline to improve implementation velocity   Mentor and coach Solutions Consultants and Project Managers; create succession paths and development plans.  Project Management & Delivery  Establish a baseline metric for successful client implementations and drive performance to achieve at least 95% of that target, ensuring on-time and on-budget go-lives through the enforcement of standard playbooks and the use of AI-based forecasting tools.  Define project scope, schedules, and success criteria with clear milestones, risk logs, and escalation paths.  Optimize resource planning to achieve target utilization and improve gross margin.  Lead post-implementation reviews to capture lessons learned and promote continuous improvement.  Client Engagement  Serve as executive sponsor on marquee accounts; keep Services CSAT within industry benchmarks   Act as customer advocate by channeling feedback and insights to Product, Sales, and R&D, driving timely issue resolution.  Deliver tailored executive presentations that demonstrate business value and foster expansion opportunities.  Team Development  Recruit, onboard, and coach Solutions Consultants and Project Managers, creating clear growth and succession paths.  Conduct objective performance reviews, set individual goals, and provide continuous feedback.  Foster a culture of learning and cross-training that raises team engagement and retention.  Continuous Improvement  Publish quarterly retrospectives benchmarking CSAT, margin, and utilization against SaaS peers.  Review existing and oversee development of policies, templates, and knowledge-base articles that reduce project variance by twenty percent.  Introduce AI-assisted capacity modelling and predictive analytics to support data-driven decision making.  Champion innovation and process excellence across the Professional Services organization.  Qualifications  Bachelor’s degree in Business, Engineering, Computer Science, or a related field  8+ years of Professional Services leadership in B2B SaaS or cloud environments with proven P&L responsibility  Demonstrated success coaching and developing multi-disciplinary teams, including offshore or hybrid staff, with willingness to travel up to twenty percent  Strong command of SaaS delivery metrics, customer-onboarding workflows, and post-sale engagement models  Expertise in resource planning, utilization management, commercial governance, and executive-level client escalation  Fluency with AI productivity tools such as Copilot, ChatGPT, or similar to drive forecasting, knowledge sharing, and process automation  Outstanding communication, strategic-planning, and stakeholder-management skills  Legally eligible to work in Canada and comfortable with a hybrid Montreal work model  Preferred Qualifications  PMP or Agile certification, or an MBA  We’re seeking an influential leader ready to drive transformation in customer delivery—apply now to shape the next chapter of our growth  #LI-Hybrid