Sales Manager Japan

Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.

Sales Manager Japan - Drive growth, inspire teams, and shape the future of sales in Japan!

Role: Sales Manager Japan

Location: Japan

Department: Sales

Reports to: Director/VP of Sales APAC

WHY WE’RE HERE

Our vision is to be at the heart of every inspiring live and virtual experience in the world, by creating a powerful, collaborative environment where artists and technologists can bring their shared vision to life.

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.  We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches.

Disguise’s Emmy award-winning ecosystem of software and hardware is revolutionising every sector of the entertainment. With visual experience software, seamless end-to-end workflows, proven premium hardware and a Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. 

Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team, Meptik. Working with Disney, Snapchat, Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment.

We are a fast-growing, fast-moving company who hire bright, creative, talented individuals across the world to push the boundaries of visual experiences and build lasting relationships with our global user community. We’re looking for a dynamic SVP Operations to join us on this exciting journey.

Watch our showreel to see just some of the incredible work where Disguise products are used, and find out more about what we do on our website in the pursuit for the next dimension of entertainment!. 

WHY YOU’RE HERE

At Disguise, we’re on a mission to change the world. We’re not just building products or platforms—we’re creating experiences that impact lives. We’re dreamers, doers, and innovators who believe that anything is possible with the right team. We are seeking an experienced and results-driven Sales Manager - Japan to lead our sales initiatives and drive revenue growth in the local market. In this role, you will be responsible for developing and executing strategic sales plans, building and maintaining strong client relationships, and leading a high-performing sales team. Your efforts will directly contribute to achieving our business goals and enhancing our market position in Japan.

This is an exciting opportunity to bring your unique perspective and vision to a company ready to make waves.

WHAT YOU ARE HERE TO DO

Strategic Sales Leadership

• Manage the full sales cycle for your allocated region.
• Work to individual and team targets, as well as focused KPIs.
• Develop and implement a comprehensive sales strategy for the Korean market to meet or exceed revenue and growth targets.
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities.
• Collaborate with regional and global leadership to align strategies and objectives.

Client Relationship Management

• Build and nurture long-term relationships with key clients, partners, and stakeholders.
• Act as the primary point of contact for high-value accounts, ensuring exceptional customer satisfaction.
• Unlock new users of disguise products and workflow.
• Balance outbound prospecting for new business with account management of existing clients.
• Negotiate contracts, pricing, and agreements in line with company policies.

Market Development

• Increase brand awareness and market reach in key verticals: TV/Broadcast, Film, Esports, Fixed Install/LBX, and Corporate.
• Work with our direct partner network to increase disguise’s presence in the region.
• Organize demos and technical pre-sales and post-sales activity using the Technical Solutions team.
• Work with the marketing team to generate interest and knowledge of the brand across Japan.

Operational Excellence

• Produce accurate forecasts for sales of products and services monthly.
• Monitor and report on sales performance, forecasts, and market insights to senior management.
• Work with the Sales Admin to process quotes, orders, invoicing, and delivery of goods to customers.
• Ensure compliance with local regulations and company policies.
• Assist with the contract process on the Public Procurement Service site.
• Manage budgets and resources effectively to optimize sales operations.

Team Leadership

• Recruit, mentor, and manage a dynamic sales team, fostering a culture of excellence and accountability.
• Set clear goals and performance metrics, providing regular feedback and coaching to ensure success.
• Organize training sessions to enhance the team’s product knowledge and sales capabilities.
• Work with the VP of Sales APAC to plan, resolve issues, and ensure good communication across the team.

Reporting and Strategy

• Present sales, revenue, and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Design and implement a strategic business development plan that expands the company's customer base and ensures its strong presence in managed regions.

Translation and Localization

• Translate technical support service contracts and conditions, quotes, letters, and other documents from English to Japanese.

MINIMUM EXPERIENCE, QUALIFICATIONS & BEHAVIOURS

• 5-7 years in direct, system solution selling
• Proven track record of achieving and exceeding sales targets
• Strong knowledge of direct sales and reselling networks in previous sales roles
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Experience in lead generation, working with decision-makers, and closing deals
• Strong presentation, negotiation, and influencing skills
• Fluent in Japanese and English (both written and spoken)
• Willingness to travel

ADDITIONAL PREFERRED EXPERIENCE, QUALIFICATIONS & BEHAVIOURS:

• Master’s degree or MBA is a plus
• Experience in [specific industry, e.g., technology, manufacturing, FMCG, etc.]
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
• Commercially minded, with a proven track record of sales growth

Join us in shaping the future dimension in entertainment in Japan!

About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment. 

Don’t Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere. 

Our values

• Honest. We are real with ourselves and our clients and share our ideas with openness and transparency. 
• Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game.
• Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest.
• Resilience. We don’t give up until we find the right solution, even if it means going outside our remit.
• Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

• We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:
• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Hybrid working between home and our offices (dependent on role and location)
• Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes
• Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
• Training, coaching & mentoring