Regional Education Training Manager (Maternity Cover)

Regional Education Training Manager (Maternity Cover)

Leatherhead

£35,000 - £40,000.

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.

Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.

Do you want to be part of our tribe? ……. Keep reading!

As a Regional Education Training Manager you inspire and empower your team to drive education success and positive commercial growth.  You are responsible for the strategic planning, organization, and execution of education within the Leatherhead Training Hub and across the South region of the UK. You constantly evaluate the results and impact of education, identify gaps and opportunities and create strategies to drive further success. You assess demand and student feedback to make decisions on where to place appropriate focus or dedicated resource. You collaborate with the Regional Sales Manager to ensure Education creates business growth and supports Sales objectives.  You objectively review the performance of your team and build training programmes to ensure a high standard of education delivery with measurable results. 

The responsibilities of the Regional Education Manager…. Could this be you?

DRIVE GROWTH AND EXTEND EDUCATION REACH 

• Drive education reach and grow student numbers across South region to meet department goals and commercial targets while maximising location and team utilisation.  

• Effective scheduling of education workshops for region according to department strategies and Sales focuses to meet demand.  Weekly monitoring of bookings to constantly evaluate demand and address current Sales needs.  

• Oversee implementation of company and department strategies, actively analyses impact and results and provides comprehensive feedback to Education Manager following evaluation of outcomes.  

• Proactively drive team engagement in targets and results while evaluating existing approaches and methodology.  Make recommendations for improvements or adjustments which could provide a better learning experience and greater commercial success.   

• Collaborate with relevant individuals across different departments to facilitate a collaborative approach to growing education reach and impacting commercial growth.  

• Strengthen connections with the relevant Regional Sales Managers and encourage team to build strong collaborations with regional Business consultants to support business needs and growth. 

• Work within budgets to ensure resources, including Training Hub and human resources, are being utilised as outlined.   Liaise with the Education Managers on how we can improve productivity, reduce cost and or be more sustainable. 

• Responsible for overseeing and facilitating the use of the Training Centre by other departments, ensuring a seamless and efficient process from initiation to completion. 

POSITIVE STUDENT EXPERIENCE  

• Ensure that students attending any education delivered by the wider team have an outstanding and memorable experience along with measurable business impact.  

• Monitor team and student feedback and plan then execute ways to improve the experience and ensure ongoing engagement with Education.   

• Report on activity and strategies implemented across the region to positively influence student experience.  Monitor outcomes, compare results and determine next steps.  

• Coach team on conflict resolution to ensure positive student and business relationships. Manage escalated concerns efficiently and professionally, engaging relevant departments if necessary. 

• Always lead by example and step in to provide cover and support whenever necessary to ensure student experiences are not negatively impacted.  

TEAM PERFORMANCE 

• Empower staff to take ownership for region while supporting them in growing skills and business acumen.   

• Take responsibility for recruitment, induction and performance development of reporting staff. Includes probation, 1-2-1 meetings and annual reviews. Oversee daily schedules, leave, sickness as required. 

• Maintain motivation of the team through daily coaching, evaluation of skills and knowledge, regular training and team meetings to ensure maximum team development and performance. 

• Work with the Education Manager UK to develop and implement comprehensive training programmes that align with business objectives and skills requirements. Monitors outcomes of training and evaluates methods for improvement or enhancement.  

Do you have the below skills?

• Regulated Beauty Therapy Qualification equivalent to Level 3, with Facial Electrical Unit
• Level 4 Advanced Aesthetics Qualification in Skin Peels and Micro-Needling
• Level 3 Award in Education and Training
• Minimum of 2 years' experience within a skin centre with hands on treatment experience.
• Excellent written and verbal communication skills
• Confident to conduct virtual training on Microsoft Teams or Zoom
• Confident to present on social platforms both live and pre recorded
• Microsoft Office skills including PowerPoint, Word, and Excel
• Extensive experience delivering Dermalogica curriculum and workshops either domestically or internationally
• Management experience
• Driver’s License 

What is in it for you?

• Private Health Care with Vitality and Medicash
• Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection. 
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• Your Birthday off work!
• 5 paid sick days per year
• £70 monthly product allocation
• Access to new product innovation before they hit the shelves so that you can experience the products first-hand
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
• Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
• The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
• Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments

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At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.