Client Account Lead - Sales

Join Delphi - Where Innovation meets transformation 

At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. 

We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. 

Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics, transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. 

About the role

We are looking for an experienced and client-focused Client Account Lead to drive strategic growth through high-impact sales initiatives in Microsoft technology and Data & AI domains. This role requires a strong blend of enterprise sales expertise, relationship management, and solution-oriented thinking.

The ideal candidate will bring a proven track record in managing complex, consultative sales cycles within IT services or technology consulting environments. You will work closely with C-level stakeholders, delivery leaders, and partner ecosystems to position Delphi’s offerings as enablers of digital transformation and long-term business value.

This is a high-visibility role that demands strategic ownership of accounts, a proactive mindset, and a deep understanding of the evolving technology landscape, particularly in cloud, data, and AI.  

Job responsibilities

• Lead Strategic Client Engagements
  Take ownership of key enterprise accounts, becoming a trusted advisor to CXOs and decision-makers. Drive strategic roadmaps aligned with Microsoft technologies and Delphi’s Data & AI offerings.
• Define & Drive Account Strategy
  Own the development and execution of long-term account growth plans, ensuring alignment with customer transformation goals, tech maturity, and digital innovation agenda.
• Lead High-Stakes Sales Cycles
  Steer complex sales pursuits — from initial discovery and solution shaping to commercial negotiation and deal closure — for large-scale digital, cloud, and AI initiatives.
• Drive Microsoft-Centric Value
  Champion Microsoft technology stacks (Azure, Data Platform, Dynamics, AI/ML) and work closely with Microsoft sellers and partner programs to co-develop pipeline and joint wins.
• Mentor & Enable Sales Execution
  Guide junior account managers or pre-sales teams, sharing best practices and elevating account planning, proposal quality, and storytelling in client-facing engagements.
• Collaborate Across Teams
  Orchestrate cross-functional collaboration between presales, delivery, solution architects, and partner ecosystems to deliver client-centric, feasible solutions.
• Drive Revenue & Retention
  Own revenue growth targets, renewals, and satisfaction metrics for your portfolio. Identify whitespace and drive cross-sell and upsell motions across services.
• Represent Delphi in the Market
  Act as a senior representative of Delphi in industry forums, partner events, and executive client briefings — projecting credibility, insight, and vision.
• Track & Report Business Metrics
  Ensure accurate forecasting, pipeline hygiene, and deal health by maintaining strong reporting discipline

Job requirements

Experience:

• 8–12 years in sales or account management roles within IT consulting or Microsoft partner ecosystem.
• Proven track record of selling Microsoft technologies, especially in areas like Azure Cloud, AI/ML, Data Platforms, and Business Applications.

Consultative Selling:

• Demonstrated ability to engage enterprise clients with value-based consultative techniques.

Client Centricity:

• Strong relationship management and stakeholder engagement skills, particularly with enterprise decision-makers.

Tech Savvy:

• Understanding modern cloud architecture, data platforms, and AI adoption journeys.

Location:

• Should be based in the UAE and have deep familiarity with the local business environment.

Preferred Skills

•  Existing relationships with Microsoft ecosystem in UAE.
• Experience with regional RFPs, proposal responses, and enterprise deal structuring.
• Familiarity with Microsoft Co-Sell, Partner Center, and marketplace offerings.
• Strong presentation and communication skills — ability to pitch to both business and technical audiences.

 

What we offer

At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally. Our competitive compensation package, performance-based incentives, and health benefits are designed to ensure you're well-supported. We believe in your continuous growth and offer company-sponsored certifications, training programs, and skill-building opportunities to help you succeed. 

We foster a culture of inclusivity and support, with remote work options and a fully supported work-from-home setup to ensure your comfort and productivity. Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported.