Product UX Specialist

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart. 

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence.

Your Team:

At Delasport, you’ll work with a diverse and talented group of professionals who are passionate about redefining the iGaming experience. Your team will be dynamic, supportive, and dedicated to driving innovation, ensuring you have the resources and collaboration needed to excel.

How You’ll Make an Impact:

• Drive Product Strategy through UX: Move beyond "user satisfaction" to align UX roadmaps with core business KPIs (eg, Increasing NGR, improving FTD conversion, and reducing churn).
• Logical Architecture & Flow: Prioritize functional logic and system thinking over aesthetics. Map complex iGaming ecosystems to ensure user journeys are frictionless and conversion-optimized.
• Outcome-Based Design: Shift focus from "delivering features" to "solving user friction." Create wireframes and prototypes that serve as hypotheses to be tested against real-world product performance.
• Discovery & Validation: Lead continuous discovery. Instead of just "understanding behavior," identify market gaps and user pain points that represent new product opportunities.
• Data-Informed Iteration: Partner with Product Analysts to interpret funnel data and heatmaps, using these quantitative insights to prioritize the product backlog.
• Cross-Functional Synergy: Act as the bridge between Product Management and Engineering, ensuring design specifications are technically feasible and commercially viable.
• Rapid Experimentation: Design for A/B testing. Create variant experiences to scientifically determine which design patterns drive the best player lifetime value (LTV).

Who You Are:

• Product-Minded Strategist: You don't just care about "good design"; you care about why a feature exists and how it moves the needle for the company.
• Analytical Problem Solver: You are comfortable looking at a Fullstory or Google Analytics dashboard to identify where users are dropping off and proposing architectural solutions.
• Agile & Lean Practitioner: You prefer "low-fidelity" speed for validation over "pixel-perfect" stagnation. You understand the "Minimum Viable Experience."
• Business Fluent: You can speak the language of stakeholders discussing conversion rates, technical debt, and ROI just as easily as typography or spacing.
• iGaming Context: Familiarity with the psychological triggers of gaming, such as "near-miss" mechanics, reward loops, and responsible gaming friction.

• Communication & Collaboration: Excellent communication and collaboration skills, capable of engaging effectively with stakeholders across all levels of the organization.

What We Offer to Make You Smile:

We’re not just about work, we’re about perks, too! Here’s what’s in it for you: 

• Competitive Salary Package: We value your expertise and hard work.
• Time Off: 20+ vacation days to relax and recharge.
• Perks & Vouchers: From celebrating birthdays to welcoming newborns, we’ve got you covered.
• Health & Wellness: Comprehensive health insurance and a Multisport card.
• Continuous Learning: Budget for courses, certifications, and self-development.
• Central Office Locations: Work in a fantastic pet friendly, accessible spot.

Wait, there's more:

• Birthday Bash: Let’s celebrate YOU! Join our birthday parties to bring the team together and make everyone feel special!
• Multicultural Days: Explore flavors and traditions! Experience the vibrant cultures of your colleagues through food, music, and fun activities!
• Massages at the Office: Treat yourself! Enjoy on-site massages to melt away stress and tension right at your desk.
• Chess Lessons: Checkmate your boredom! Join our chess lessons to sharpen your mind and have fun with friends!
• Bulgarian for Foreigners Lessons: Level up your language skills! Our classes help you master Bulgarian for smoother communication!

Ready to Be Part of Something Big? 

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you!

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