Partner Manager

About us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Team:
As a Partner Manager, you will be the primary point of contact for a portfolio of clients. Your role is to nurture relationships, manage day-to-day business requests and small projects, and deliver exceptional service to ensure client satisfaction and retention. You will work closely with cross-functional teams, including sales and commercial, onboarding and delivery, product, compliance, and more, to optimize partnerships and drive business growth.

How You’ll Make an Impact:

• Build and maintain strong, long-lasting relationships with partners.
• Understand clients’ business needs, challenges, and goals to provide tailored solutions.
• Act as a primary liaison for your assigned portfolio, ensuring effective and consistent communication.
• Drive account renewals and upsells to maximize revenues and ROI.
• Ensure deliverables are met on time and with excellence.
• Gather all necessary information and requirements to establish a delivery flow for operator stability and production excellence.
• Communicate requirements with the team and ensure smooth execution.
• Be a focal point and create a business schedule with weekly, monthly, and quarterly meetings.
• Track and report key metrics, including performance, revenue, and user engagement, providing insights and recommendations based on data analysis.
• Monitor market trends and competitor activities to maintain a competitive edge.
• Address and resolve partner issues or escalations in a timely and professional manner.
• Ensure client feedback is relayed to relevant teams to improve products and services.
• Be the partner’s voice and representative inside the organization.

Who You Are:

• Fluent in English with excellent communication, negotiation, and interpersonal skills.
• Strong organizational and multitasking abilities with a keen eye for detail.
• Proficiency in data analysis and reporting tools.
• 2-5 years of experience in account management, client services, or related roles—preferably in the iGaming industry.
• Familiarity with gaming platforms, sports and/or casino software, and work management systems.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Problem-solving mindset with a hunger to learn and grow.
• A team player who thrives in a dynamic, fast-paced environment.

What We Offer to Make You Smile:

We’re not just about work—we’re about perks, too! Here’s what’s in it for you:

• Competitive Salary Package – We value your expertise and hard work.
• Time Off – 20+ vacation days to relax and recharge.
• Perks & Vouchers – From celebrating birthdays to welcoming newborns, we’ve got you covered.
• Health & Wellness – Comprehensive health insurance and a Multisport card.
• Continuous Learning – Budget for courses, certifications, and self-development.
• Central Office Locations – Work in a fantastic, accessible spot.
• Travel Allowance – Support for commuting expenses.
• Friday Happy Hour – Unwind with free drinks and snacks.
• Team-building Activities – Strengthen bonds with fun company events.

Wait, there’s more!

• Birthday Bash – Let’s celebrate YOU! Join our birthday parties to bring the team together and make everyone feel special!
• Multicultural Days – Explore flavors and traditions! Experience the vibrant cultures of your colleagues through food, music, and fun activities!
• Yoga Classes – Stretch and unwind! Join our yoga classes to relax and rejuvenate—perfect for some mid-day Zen!
• Massages at the Office – Treat yourself! Enjoy on-site massages to melt away stress and tension right at your desk.
• Chess Lessons – Checkmate your boredom! Join our chess lessons to sharpen your mind and have fun with friends!

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

#LI-ONSITE