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Governance & Risk Manager - Customer Growth (f/m/d)

Governance & Risk Manager ​​(f/m/d) - Customer Growth

 

In Decathlon Digital, Customer Growth provides best-in-class seamless customer identification and connection to the whole Decathlon ecosystem at a global scale.

We operate in 70+ countries and are responsible for 200M+ individual accounts across the World. We are also responsible for developing customer 360 knowledge and leading the business through personalized experiences and recommendations.

 

We are also responsible for developing customer 360 knowledge and leading the business through personalized experiences and recommendations.


The Customer Growth security team is looking for a Governance & Risk Analyst.

 

Your responsibilities

 

  • Support the security foundations framework ensuring adherence to the established rules.
  • Provide insights to the leadership team through dashboards on the risk and compliance level of the Business Unit.
  • Emphasizing our activities (managing millions of customers’ data and fraud-sensitive processes), you will perform and maintain the overall risk assessment of the business unit.
  • Perform the risk assessment of the most critical products and track the remediation plan.
  • Drive the DRP plan (doc and dry-run) of the most critical products.
  • Feed the threat modeling approach in the product teams with the identified risks and threat intelligence provided to us.
  • Stay at the forefront of cybersecurity trends and developments, continually expanding your knowledge and skills to adapt to evolving threats and technologies. We invest a lot in continuous skills development.

 



What You Need to be Successful

 

  • We are looking for a passionate Risk and Governance professional with 4+ years of experience in fast-moving and innovative digital environments.

  • You have strong experience in risk assessment and risk management (preferably ISO 27005 certified)

  • You have experience with the common cybersecurity frameworks.

  • You have previous experience working with teams operating with a product management approach.

  • Reporting to the Information Security Officer, you want to be the Governance lead and Risk Manager of the Business Unit.

  • You like to work with software engineers and cloud engineers even if their roles and skill sets are quite different from yours. This diversity in day-to-day interactions is even something you are looking for.

  • You enjoy working in a distributed team and with international colleagues present in several cities across several countries.

  • You have the confidence and the communication skills to talk as much as to the Product VP and Engineering VP.

  • You have full professional proficiency in English.

  • You have strong problem-solving skills, excellent communication, and collaboration skills.

  • Excellent corporate IT skills (Google Sheets, Google Docs, Google Slides, Google Drive, dashboarding tools).

  • You are passionate about sports and you want to share your passion with a team of passionate people.

 

About the context

Operating model: Best-in-class organization based on empowered product teams.

  • ~20 product teams in the Business Unit.
  • Highly data-driven context.
  • Alignment of the risk-based and product-led approaches.
  • This role is embedded in the business unit however it reports to the security function up to the CISO.
  • A risk team also exists in the central security department. Joint activities will often occur.

Benefits

  • Hybrid and flexible work environment.
  • Hardware provided in accordance with your missions and our social commitments (Mac, Windows).
  • Skills development and mentoring (diversity of projects, technical certifications from the first year, internal and external training, etc.).
  • Remuneration package (monthly/quarterly bonuses)

 

 

DECATHLON DIGITAL CONTEXT 

What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.


Changing the game for good. We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.

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