Technical Implementation Manager

Technical Implementation Manager at Datavations

About Datavations 

Datavations is a leading New York-based data and AI software specializing in the $2.3 trillion dollar building materials industry. Our platform, powered by advanced Machine Learning and Artificial Intelligence, provides manufacturers with a data-driven approach to better service customers and grow their relationships with key accounts. By simplifying massive datasets into actionable business insight, we help businesses make data-driven decisions to optimize pricing, inventory, and product assortment. 

Our values 

• We value execution: momentum is everything 
• Belief in the power of positivity: we are encouraging and take risks 
• Proactive ownership: we are passionate about driving financial value with creative data product 
• Foster collaboration: we welcome help and always extend a helping hand, internally and externally 

 

About the role

Datavations is seeking a Technical Implementation Manager to lead the onboarding and implementation of our data analytics solutions for new and existing customers. In this role, you will guide clients through the setup of data integrations, user access, dashboard configuration, and early insights generation. You’ll serve as a bridge between our customers and our internal teams, ensuring a smooth and technically sound onboarding process that sets the stage for long-term success.

Responsibilities & skills

 

• Customer Onboarding Leadership: Own the technical onboarding process from post-sale through initial adoption, acting as the primary technical point of contact. Ad-Hoc technical implementation with existing clients on as needed basis
• Data Integration Support: Assist customers in connecting their data sources (e.g., SQL databases, APIs, cloud storage, spreadsheets) to our platform.
• Configuration & Customization: Work with customers to build and configure dashboards, KPIs, and reports aligned with their business needs.
• Project Management: Create and maintain onboarding plans, timelines, and progress reports, ensuring alignment between internal teams and client stakeholders.
• Client Enablement: Train users on best practices for data management, visualization, and interpretation within our analytics tools.
• Troubleshooting & Escalation: Identify and resolve technical onboarding issues, escalating to support or engineering as needed.
• Feedback Loop: Capture customer feedback and share insights with product and engineering to help shape product improvements.
• Process Optimization: Continuously improve onboarding materials, templates, and workflows to enhance efficiency and customer satisfaction.

Experience

• 3–5+ years in a technical onboarding, implementation, or customer-facing analytics role.
• Strong understanding of data structures, databases (e.g., SQL, PostgreSQL, Snowflake), and data integration processes.
• Experience with BI or analytics tools (e.g., Looker, Power BI, Tableau, Mode, Metabase).
• Familiarity with ETL/ELT pipelines and data transformation concepts.
• Excellent communication skills, able to simplify complex data topics for non-technical users.
• Strong project management and organizational skills.
• Experience onboarding enterprise clients in a data-centric SaaS environment.
• Background in data engineering, analytics consulting, or solution architecture.
• Familiarity with cloud data platforms (e.g., AWS, Google BigQuery, Azure).
• Understanding of data governance, privacy, and security best practices.
• Bachelor's degree in Data Science, Computer Science, Information Systems, or a related field.

 

Preferred Locations: New York 

 

Why Join Datavations

• Impact at Scale: Influence a $2.3 trillion industry by shaping how data science accelerates ROI for major manufacturers.
• Autonomy & Growth: Enjoy the freedom to experiment with new technologies and see your ideas realized in production.
• Collaborative Culture: Work alongside a supportive team that values positivity, proactive ownership, and continuous learning.
• Professional Development: Work with Terraform, OpenTelemetry, GenAI coding tools, and modern observability stacks.About the Role 

Compensation 

The base salary average range for this role is $110k - $125k per year, depending on experience, skills, and alignment with the role’s responsibilities. This range reflects our current expectations for a qualified candidate nationally, but we’re open to discussing the compensation range further for exceptional candidates working from our NYC office. Total compensation may also include equity, performance bonuses, and a comprehensive benefits package.

We’re committed to paying competitively and equitably, and we regularly review our compensation structures to ensure they align with the market and support our values