About the Role

We are seeking a Principal Product Designer to own a complete end-to-end product experience. Our design team is a small, nimble collective that spans marketing and product, allowing us to interact fluidly with the organisation across our customer journey and make immediate impact. We have deep partnerships with marketing, product management, and engineering to deliver at speed and quality.

We expect this role to be filled by someone with deep expertise in product design who has the skills to deliver a conceptual sketch of a new idea to pixel-perfect customer experiences. You'll be responsible for driving both customer satisfaction and key product metrics.

This role demands someone who thrives in ambiguity, operates with minimal direction, and influences through craft excellence. Come if you want the accountability and the impact. The problem space is challenging, but the work is rewarding.

What you'll be doing

Delivering remarkable product/platform experiences
As the design owner of our newest product, you will be accountable for delivering best-in-class experiences that scale across our platform. Working closely with PM and Engineering peers you will contribute to the roadmap and provide guidance on where design and business meet.

Testing and learning through prototyping:
You utilise your exceptional design skills to test high-fidelity prototypes, providing insights back to the organisation that shifts our understanding of the market and the customers we deliver to.

Identify & Frame Strategic Opportunities
You'll proactively identify and frame complex strategic problems that span not just your product space but also across our platform, transforming ambiguous business challenges into clear design opportunities that others haven't yet considered.

Set Organisational Craft Standards
You'll create and champion design excellence that becomes the reference point across teams, establishing methodologies that seamlessly integrate strategic thinking with exceptional execution. Your work will set industry benchmarks while enabling others to consistently deliver craft that separates good from unforgettable.

Transform Vision Into Compelling Narratives
Through the strength of your product thinking, customer understanding, and design taste, you’ll transform complex strategies into concrete visions that build trust and drive decision-making with stakeholders.

What you'll bring

Exceptional Craft Excellence
You show care for customers, their clients, and the details of the experiences you deliver. You set new standards that demonstrate major shifts in design quality and perspective.

Strategic Problem-Solver with agency
You identify and frame complex strategic problems. You add clarity to opportunities and drive new thinking.

Autonomous Leadership in Ambiguity
You operate with minimal direction in highly uncertain situations. You set direction when others are uncertain, leading with conviction and a vision.

Communication & Storytelling Mastery
You transform complex strategies into visions. You not only talk about the future, you show it with your design skill and craft.

Cross-Functional Partnership Excellence
You're sought out by engineering and product leaders for strategic guidance, influencing product direction through design excellence while building trust across functions through consistent exceptional delivery.

Your qualifications

Essential Experience

10+ years designing complex software products with demonstrated strategic impact at product/platform and organisational scale
Portfolio showcasing exceptional craft excellence, systems thinking, and end-to-end ownership of product experiences
Experience leading cross-functional initiatives with influence
Demonstrated ability to operate autonomously in highly ambiguous, fast-moving environments
Comfort with customer interviews and rapid feedback methodologies

Proven Capabilities

Exceptional taste and craft skills with ability to set standards others aspire to reach
Strategic problem-solving with track record of identifying opportunities others haven't seen
Communication excellence with experience presenting to executive leadership and driving organisational alignment
Mentorship and development of other designers through craft example and direct guidance
Technical fluency in prototyping tools and ability to collaborate effectively with engineering
Visual chops and know your way around design systems

Mindset & Approach

Relentless pursuit of craft excellence that separates good from unforgettable
Strategic thinking that connects design decisions to measurable business outcomes
Knowing that making something 'simple' just isn't enough

++ Bonus Points ++

You view AI as a multiplier to your skill set.
You have used or experimented with AI tools to accelerate your design work.
You understand funnel metrics and can speak to customer behaviours when making purchasing decisions
Experience with cross-border money movement or FX products.
Experience of working with digital assets ie. Stablecoin

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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