Microsoft Modern Work Channel Account Manager

• Ready to work alongside leading experts in licensing, cloud economics, and digital transformation, while driving meaningful impact by helping partners and clients unlock real value? 
• Keen to join Crayon’s Expert Channel Team, a skilled, energetic, and collaborative group driving smart solutions and strategic enablement for partners? 
• Interested in contributing to Crayon Malaysia’s mission of transforming cloud solutions and driving innovation in the tech industry? 

Practical Information:    

Location: Kuala Lumpur, Malaysia | Reports to:  Channel Sales Director | Visa Requirements: Valid working visa for Malaysia | Language Requirements: Professional level English, written and verbal | Work Arrangement: Hybrid 

As our new Channel Account Manager, you will be primarily responsible for identifying, developing, and winning Modern Workplace Services engagements. This role combines lead generation, conversation, engagement, and closure, as well as strategic account management and development, with a focus on upselling and cross-selling in existing accounts. 40% new business (self-generated new leads), 60% new business in existing Crayon Accounts, through collaboration with the KAM/PAMs and relationship building within those accounts. 

Key responsibilities will include   

• Proactive outreach and lead generation (LinkedIn, cold calls, email campaigns, networking, target lists) 
• Strategic account management: build relationships with existing accounts, identify MWK service leads, qualify leads (BANT), convert them into sales opportunities, and manage the process to closure 
• Create and own sales proposals for MWK engagements while assisting KAMs/PAMs with their service sales engagements in their accounts 
• Establish yourself as the Crayon Australia Modern Workplace Sales Champion, responsible for leading all MWK sales opportunities for Crayon customers and partners 
• Provide weekly CRM updates, ensuring information is always accurate and up to date, while managing and reporting a clear and reliable monthly forecast 

Your Competencies    

• 4+ years of sales and business development experience, including 2+ years as a Modern Workplace Sales Specialist, with a solid background in selling Modern Workplace solutions 
• Proven track record of success with consistent, long-term quota attainment 
• Expert knowledge of the Microsoft 365 suite, Copilot, Power Platform, and other modern workplace technologies 
• Experience with BANT qualification, value selling, and solution selling 
• Knowledge of compliance principles, data protection, and backup solutions (up to date) is an advantage 

About You       

• You are customer-focused, with an “excellence first” mindset, able to clearly position the value and benefits of solutions and services while ensuring exceptional customer experiences and business outcomes 
• You have exceptional stakeholder and time management skills, complemented by excellent problem-solving and objection-handling abilities that drive effective engagement and trusted relationships 
• You are an outstanding communicator, both written and verbal, with the ability to simplify and present technical concepts to non-technical stakeholders 

What's on Offer?   

• Medical private insurance   
• Mobile and internet allowance  
• Dental Health and eyesight allowance 
• Parking Allowance  
• Gym membership  

Apply to join an award-winning employer!   

At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

Talent Acquisition Boilerplate 

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.