French Speaking Regional Operations Specialist

• Interested in expanding your skills and knowledge, in the dynamic world of Microsoft programs and licensing?
• Keen to work in a global dynamic environment, alongside supportive and engaging colleagues that offer multi-directional support?
• Ready for a career in a technology focused company that is committed to prioritizing its people, and offering opportunities for professional growth?

Practical Information

Location: Belgrade, Serbia | Reports to: Team Lead – Regional Operations Europe | Visa Requirements: Valid working visa for Serbia | Language Requirements: Professional level English and French written and verbal | Work Arrangement: Hybrid | Learn more: crayon.com/

As our new Regional Operations Specialist, you will provide support and guidance on quoting and order processes for our customers and colleagues. You will also manage quoting, sales and purchase creations, order submissions to different software and cloud vendors, billing for our European subsidiaries, as well as other administrative tasks within our ERP system.

Key responsibilities will include

• Providing direct customer support across various vendor programs
• Creating quotes in the automated quote to order tool
• Creating purchase orders and sales orders, using our ERP system
• Effectively registering purchase orders across different supplier tools, including MS VLC
• Offering software programs support, together with LSP, SPLA, and CSP

Your Competencies

• 1 – 2 years of hands-on experience in roles such as customer service/support, software specialist, or sales operations specialist is highly regarded
• Bachelor’s degree in a relevant business field

About You

• You are passionate about delivering excellent customer service and support, particularly within the software and administration area
• You are an exceptional communicator, capable of effectively collaborating with stakeholders on all levels, both internal and external
• You are detail-oriented and structured, paired with a deep commitment and responsibility to share Crayon’s best practice

What's on Offer?

• Private Health & Medical Insurance
• Cell phone allowance
• On and offsite team-building activities
• Cross-collaboration with global teams
• Flexi benefits (gyms and health)

At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

Why Crayon?
We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with more than 4,000 colleagues in 46 countries. We deliver first-class solutions to support customers build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.

Our Culture & Values
We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written over 20 years ago based on our Nordic heritage and still hold true to our global environment.

We are committed to fostering an equitable work environment where everyone can reach their full potential. Our inclusive culture celebrates and values individual differences, ensuring all voices are heard and respected.

Our Big Ambitions:
We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.