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Reward and Employee Engagement Manager

London

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.

Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.

Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

DEPARTMENT/ TEAM PURPOSE: 

The Copper People team is at the heart of the business, dedicated to creating a thriving workplace where employees feel valued, supported and empowered.

There are three key functions within the people team, Talent Acquisition, Learning and Development and People Operations. All functions are dedicated to attracting, developing, and retaining top talent while ensuring a supportive and inclusive environment for all employees.

We play a crucial role in shaping our company's future by implementing innovative HR practices, supporting employee growth, and promoting a culture of excellence.

ROLE PURPOSE:

The Reward and Engagement Manager focuses on designing, implementing, and managing reward strategies that attract, retain, and motivate top talent while aligning with the company’s goals and values. You will serve as a key advisor on all aspects of compensation and benefits, ensuring the company remains competitive and compliant in the market.

You will drive initiatives that foster a positive workplace culture, enhance employee satisfaction, and strengthen overall engagement across Copper. You will play a key role in designing and executing programs that align with our core values and help build a motivated, inclusive, and high-performing workforce.

KEY RESPONSIBILITIES:

Reward Strategy Development:

  • Develop and deliver comprehensive reward strategies, including base salary, incentives, benefits, and recognition programs, tailored to align with organisational objectives.
  • Conduct regular reviews of compensation frameworks to ensure market competitiveness and internal equity.

Compensation Management:

  • Manage the annual salary review, bonus cycles, and other reward processes, ensuring accuracy and timeliness.
  • Conduct job evaluations, benchmarking, and pay analyses to support fair and equitable remuneration practices.
  • Provide recommendations for salary adjustments, promotions, and other compensation decisions based on market trends and organisational budgets.

Engagement Strategy & Programs:

  • Develop and implement employee engagement strategies that align with the company’s mission, vision, and goals.
  • Plan, organise, and execute initiatives, such as team-building activities, recognition programs, and wellness events, to promote employee satisfaction and morale.
  • Analyse survey results and collaborate with stakeholders to implement action plans addressing key findings.

Benefits Administration:

  • Oversee the design, implementation, and administration of employee benefits programs, ensuring they meet both employee needs and company objectives.
  • Stay up-to-date on legal and regulatory requirements related to benefits, advising on necessary changes to maintain compliance.

Data Analysis & Reporting:

  • Analyse reward data to identify trends, gaps, and opportunities for improvement.
  • Prepare reports and presentations for leadership on compensation trends, effectiveness of reward programs, and engagement initiatives , recommending strategies for improvement.
  • Track and analyse key engagement metrics, providing actionable insights to HR leadership and other stakeholders.

Recognition & Rewards:

  • Develop and manage recognition programs to celebrate employee achievements, milestones, and contributions.
  • Collaborate with HR and leadership to create innovative ways to acknowledge and reward employees meaningfully.

SKILLS & EXPERIENCE

Essential

As the Reward and Employee Engagement Manager you will have the:

  • Experience in reward, compensation, or benefits roles, with a track record of success in managing complex reward programs.
  • Experience in employee engagement, internal communications, or a similar role within HR.
  • Proficiency in tools such as Excel, HRIS systems, and compensation benchmarking platforms.
  • In-depth knowledge of compensation design principles, market analysis methodologies, and legal compliance requirements.
  • Experience designing and implementing strategies to enhance the overall employee journey, from onboarding to offboarding.
  • Knowledge to create and manage company-wide surveys and engagement tools gaining insightful feedback and presenting back the insights.
  • Expertise to build initiatives that align with our values and support employee well-being and development.
  • Passion to drive employee engagement strategies that improve retention, satisfaction, and productivity.
  • Experience of being a culture ambassador in a previous role, ensuring initiatives reflect our mission and values.
  • Track record of creating and managing an effective internal communication strategy to ensure consistent and transparent messaging.
  • Ability to analyse data, identify trends, and create actionable plans.

Desirable

  • Degree or Certificate qualified HR professional, or relevant qualification.
  • Familiarity with HRIS platforms and employee engagement tools.
  • Experience working within Financial Services.

The benefits offered

  • Holidays: 27 days per annum paid holiday, in addition to bank holidays
  • Years of Service Days: Employees are awarded one additional day of paid time off per year of service (up to three years)
  • Vitality Health:
    • Medical Insurance: Copper provides all employees with individual cover. Medical history is disregarded, and a 24/7 virtual GP is available (£100 excess per person per year)
    • Dental Insurance: Comprehensive dental cover for preventative, restorative and emergency treatment
    • Audiology Cover: Employees can claim back up 80% of costs, up to £300, for any hearing tests or hearing aids
    • Optical Cover: £500 optical cover (through Vision Express) or 80% reimbursement up to £300 for any other optician
    • Menopause Support: Unlimited support for those experiencing symptoms of the menopause, such as video consultations with a dedicated menopause practitioner
    • Vitality services also include an additional £100 for minor diagnostic tests and private prescriptions, including home diagnostics
    • Headspace - Copper's policy provides all employees with a free Headspace subscription. Headspace provides great resources to manage stress, improve sleep, meditate and enhance mindfulness
    • Discounts and free benefits - the Vitality programme has been designed for preventative care to encourage members to improve their overall health and will reward those for doing so. Employees can access additional benefits such as 50% off running shoes, discounted health screenings, 50% off at Nuffield Health or Virgin Active gyms and much more
  • Home Working Energy Support Scheme: to combat energy prices increasing globally, Copper will provide you, in addition to your salary, with a monthly top-up of £60 or £75 (subject to your energy supplier)
  • Pension up to 10% matched contribution to our company pension scheme via Smart Pensions
  • Cycle to Work
  • Life Insurance cover: Four times your base salary
  • EAP: access unlimited mental health consultations and contact a 24/7 confidential helpline for emotional support
  • Unmind
  • Sponsored Learning and Development opportunities
  • Regular company events and social activities

 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment.

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.

 

Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

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