Technical Business Analyst

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.

Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.

Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

Department environment 

With a set of market leading products in custody, settlement, clearing, liquidity access, and our position as a leading infrastructure provider in the industry, Copper is well placed to become a pillar of future digital and tokenised assets industry. Your purpose at Copper will be to seat at centre of various products and services, orchestrate internal systems, apply your skill and knowledge to establish or maintain our market leadership and deliver on other objectives. Your purpose at Copper will be to seat at centre of various products and services, orchestrate internal systems, apply your skill and knowledge to establish or maintain our market leadership and deliver on other objectives.

Key Responsibilities of the role

• Drive discussions with product manager and business subject matter experts to understand the process, the problem, and then negotiate solution scenarios
• Perform cost-benefit analyses on different technology solutions
• Inform business decisions through relevant data analysis -
• Actively engage product manager and business SMEs to translate solution needs into actionable user stories
• Facilitate and support product backlog management
• Partner with product manager / business SMEs to define & refine acceptance criteria
• Partner with developers on reviewing user stories for understanding and scoring
• Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints
• Write test cases for user stories
• Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release
• Secure approval & change management activities with product manager before release
• Analyse and model business processes to identify gaps and improve IT products and services

Your experience, skills and knowledge

• Prior professional experience of business analysis or project management
• Experience in business optimisation, problem-solving, or strategic solution roles with progressive responsibility, preferably within the financial services industry
• Interest or experience of blockchain technologies
• Knowledge and experience gathering and consolidating requirements from cross-functional groups
• Data presentation skills, including an ability to effectively communicate with both business and technical teams
• Extensive knowledge of project/product management platforms (JIRA & Confluence strongly preferred)
• Advanced knowledge of common data-manipulation tools (SQL, Microsoft Excel)
• Advanced knowledge of data analytics platforms (Looker preferred)
• Experienced in both lean and agile methodologies (Scrum, Kanban)

Desirable  

• IBA-CCBA certification preferred
• Basic proficiency in at least one of the most commonly used backend programming languages (Python, Node.JS, Java, PHP, GO, C#, C++)
• Familiar with version control tools and proper branching techniques (GitHub preferred)
• Experience working with data warehouses (Snowflake preferred), data governance, payments and treasury or capital markets systems

The benefits offered

• Holidays: 27 days per annum paid holiday, in addition to bank holidays
• Years of Service Days: Employees are awarded one additional day of paid time off per year of service (up to three years)
• Vitality Health:
  • Medical Insurance: Copper provides all employees with individual cover. Medical history is disregarded, and a 24/7 virtual GP is available (£100 excess per person per year)
  • Dental Insurance: Comprehensive dental cover for preventative, restorative and emergency treatment
  • Audiology Cover: Employees can claim back up 80% of costs, up to £300, for any hearing tests or hearing aids
  • Optical Cover: £500 optical cover (through Vision Express) or 80% reimbursement up to £300 for any other optician
  • Menopause Support: Unlimited support for those experiencing symptoms of the menopause, such as video consultations with a dedicated menopause practitioner
  • Vitality services also include an additional £100 for minor diagnostic tests and private prescriptions, including home diagnostics
  • Headspace - Copper's policy provides all employees with a free Headspace subscription. Headspace provides great resources to manage stress, improve sleep, meditate and enhance mindfulness
  • Discounts and free benefits - the Vitality programme has been designed for preventative care to encourage members to improve their overall health and will reward those for doing so. Employees can access additional benefits such as 50% off running shoes, discounted health screenings, 50% off at Nuffield Health or Virgin Active gyms and much more
• Home Working Energy Support Scheme: to combat energy prices increasing globally, Copper will provide you, in addition to your salary, with a monthly top-up of £60 or £75 (subject to your energy supplier)
• Pension up to 10% matched contribution to our company pension scheme via Smart Pensions
• Cycle to Work
• Life Insurance cover: Four times your base salary
• EAP: access unlimited mental health consultations and contact a 24/7 confidential helpline for emotional support
• Unmind
• Sponsored Learning and Development opportunities
• Regular company events and social activities

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment.

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.

Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.