CRM Administrator

Role Summary

Owns CRM configuration and data integrity, ensuring HubSpot supports sales processes, reporting, and integrations effectively in pursuit of a frictionless sales model.

Role Purpose

The CRM Administrator manages the day-to-day operations and optimization of HubSpot CRM. The role supports sales process efficiency, maintains data governance, and ensures reliable data for decision-making. Working closely with the Head of CRM & Sales Ops, the CRM Administrator contributes to seamless revenue operations and sales enablement.

Key Responsibilities

• Manage HubSpot CRM configuration, including objects, pipelines, deal stages, user views, and sales tools.
• Ensure CRM data governance, reliability, and hygiene across all records to support accurate reporting.
• Provide support on service requests related to CRM objects, workflows, and automation.
• Manage CRM onboarding by creating, maintaining, and improving process documentation.
• Collaborate on sales enablement activities, tools, and training resources to minimize friction in sales processes.
• Manage technical integrations between HubSpot and other business systems.
• Oversee technical migrations related to CRM and connected tools.
• Partner with the Head of CRM & Sales Ops on data-driven improvements and AI-enabled solutions.

What We Offer

• 💻 Choice of work equipment (e.g., laptop, monitor, etc.)
• 🇬🇧 English classes (iTalki – $130 monthly)
• ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)
• 👶 Newborn bonus (€500 per child)
• 🧠 Patent remuneration
• 🌴 Paid leave
• 🧑‍💻 Remote work in locations without our offices
• Hybrid work in locations with offices (2 days in-office, 3 days remote):
  • 🇧🇬 Sofia: 59 G. M. Dimitrov Blvd., NV Tower, 8th floor, 1700
  • 🇷🇸 Belgrade: Makedonska 12, 11000 Belgrade, Serbia

Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.