Role Overview:

The Global Head of Talent Acquisition will own and build the Talent Acquisition function across Cargoo and CSA  - covering freight forwarding, commercial, product, and technology hiring across Europe, China, and the US. This is a build-and-run role: designing the operating model, running the most critical searches end-to-end, and scaling a small TA team over time. 

The role combines deep industry connections (particularly in ocean freight and logistics) with proactive sourcing, structured selection, and strong Hiring Manager partnership. Over time, the scope is expected to grow into broader Talent Development and, where relevant, Total Rewards — so candidates with L&D or compensation experience are especially welcome.

Key Responsibilities:

Building & Scaling the Talent Function :

• Design and implement the global TA operating model: processes, tooling, scorecards, interview practices, and reporting. 
• Build the TA team over time: define roles, hire and mentor recruiters, sourcers, and coordinators.
• Establish consistent hiring standards across countries, entities, and functions. 

Hiring Ownership & Process:

• Own end-to-end hiring for the most critical roles: sourcing, screening, coordinating/interviewing, verbal offer through to candidate acceptance; handing over to People Operations for onboarding.
• Translate business needs into clear job descriptions, role profiles, and hiring scorecards.
• Run structured, consistent interview processes with aligned selection criteria and clear decision gates.
• Drive timely decisions: keep processes moving and hold Hiring Managers accountable to agreed timelines and interview quality. 

Sourcing & Talent Pipelines:

• Build and maintain strong talent pipelines for priority roles through proactive sourcing, market mapping, and talent communities. 
• Leverage industry knowledge (ocean freight, freight forwarding, logistics) to identify and assess top talent in the space.
• Write compelling job descriptions and outreach messages that reflect the role and the company. 

Hiring Manager & MD Partnership:

• Partner closely with Hiring Managers, MDs, and Branch Managers to define requirements, align on selection criteria, and keep processes moving.
• Coach Hiring Managers on structured interviewing, scorecards, and fair assessment practices.
• Act as a trusted advisor on market realities, trade-offs, and competitive positioning across geographies. 

Candidate Experience & Employer Brand:

• Ensure a consistently strong candidate experience through clear communication, structured process, and closed-loop feedback.
• Represent Cargoo and Commodity Supplies authentically and professionally to every candidate, hired or not.
• Contribute to employer branding, talent marketing, and talent community initiatives. 

Data, Reporting & Continuous Improvement:

• Track pipeline health and hiring progress; flag risks early and propose mitigations.
• Use recruiting metrics (time-to-hire, funnel conversion, quality-of-hire, offer acceptance) to drive improvements.
• Maintain accurate pipeline tracking and reporting in the ATS.
• Report hiring progress and insights to the Head of People & Culture and leadership on a defined cadence. 

Talent Development (scope growth):

• Over time, extend scope into Talent Development: onboarding, career frameworks, internal mobility, and L&D.
• Partner with People & Culture and leadership on succession planning for critical roles.
• Where relevant, collaborate on Total Rewards topics (compensation benchmarking, levelling, offer design). 

You will be the perfect candidate if you have: 

• Significant experience in Talent Acquisition in a fast-paced, high-growth environment (in-house, agency, or mixed).
• Proven track record of building a TA function from the ground up - process, tooling, and team.
• Experience hiring in Freight forwarding, ocean freight, or broader logistics, with the ability to recognise and assess candidates from the space.
• Deep proactive sourcing expertise: LinkedIn Recruiter, talent pipelines, and market mapping.
• Experience running interviews and coordinating end-to-end hiring processes.
• Proven ability to manage multiple roles and priorities simultaneously across geographies.
• Experience writing compelling job descriptions and outreach messages.
• Data-driven approach with the ability to monitor and improve key recruiting metrics. 
• Strong organizational and stakeholder management skills.
• Strong communication skills in English (written and spoken); additional languages a plus.
• Very welcome: Total Rewards experience (compensation benchmarking, levelling, offer design).
• Very welcome: Learning & Development experience (onboarding, career frameworks, training).