Business Analyst (Food and Beverage Manufacturing)

Company Background

Our client is a customer-brand leader in cream cheese, natural cheese, processed cheese, beverages, and yogurt based in North America. With over 10,000 employees and a presence on five continents, the company partners with the world’s top retailers, restaurants, distributors, and food manufacturers. It generates annual sales of over $7 billion.

Project Description

As part of an ongoing digital transformation, this role supports the implementation and enhancement of solutions across the manufacturing domain. The Business Analyst will work in an Agile environment within a cross-functional team including Product Managers, Product Owners, Developers, Scrum Masters, and Business Stakeholders. You will help scope, define, and deliver digital products and insights (including AI/ML) to optimize manufacturing processes, ERP integrations, and decision-making.

Technologies

• JIRA
• Confluence
• Microsoft Visio
• ERP systems
• WMS
• EDI
• Agile (Scrum/Kanban)
• AI/ML
• Microsoft Office Suite

What You'll Do

• Elicit and document functional and non-functional requirements.
• Create and refine user stories, process flows, and test cases in coordination with the development team.
• Act as a liaison between business stakeholders and the IT Global Delivery Team.
• Facilitate Agile ceremonies (sprint planning, retrospectives, etc.).
• Guide the team in Agile practices and Lean delivery.
• Participate in prioritization and grooming of the product backlog.
• Define and validate acceptance criteria and help stakeholders test deliveries.
• Coach junior analysts and support team alignment on Agile best practices.
• Help manage dependencies, risks, blockers, and integration needs (e.g., ERP/WMS/EDI).

Job Requirements

• Bachelor’s degree in Business Administration, IT, or related field.
• 7-10+ years of Business Analyst experience in IT projects, especially in Agile BI/digital product delivery.
• Strong experience with user story creation, Agile/Scrum methodology, backlog management.
• Hands-on with tools such as JIRA, Confluence, Microsoft Visio.
• Strong knowledge of Agile frameworks (Scrum, Kanban, etc.).
• Excellent analytical, facilitation, and communication skills.
• Proven ability to work cross-functionally with business and technical teams.
• English: Fluent (B2+) (written and verbal).

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.