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DevOps Engineer (RPA sphere)

Bulgaria

Company Background

Our client is a market leader in contact center robotic process automation (RPA), offering a patented platform that automates manual management processes to reduce costs and improve employee engagement across sectors such as financial services, telecommunications, insurance, and healthcare. Their solution supports over 1 billion automated actions annually, delivering measurable returns and enhancing both agent engagement and customer experience.

Project Description

You will be part of a team responsible for the installation, deployment, and support of applications in hosted environments. This role focuses on managing complex infrastructures, improving CI/CD pipelines, and ensuring reliability and scalability across all environments. The applications are developed in .NET and Java, with supporting infrastructure that includes MariaDB, SQL Server, and modern DevOps and observability tools.

Technologies

  • AWS
  • Git
  • Docker
  • Ansible
  • Jenkins
  • Jenkinsfile
  • Gerrit
  • Maven
  • Nexus
  • VictoriaMetrics
  • Grafana
  • Alertmanager
  • Site24/7
  • ELK
  • Linux
  • Windows
  • Big5
  • Cisco
  • NIFI
  • Flink
  • Zookeeper
  • Hadoop
  • MariaDB
  • SQL Server
  • Kubernetes
  • Consul
  • ElastiCache
  • AMQ

What You'll Do

  • Maintain both manual and automated deployment systems;

  • Deploy product releases, hot fixes, and service packs to QA, test, and production environments;

  • Collaborate with QA teams and troubleshoot deployment and product issues;

  • Work with development teams to build, test, and deploy pipelines and infrastructure;

  • Maintain and improve deployment support documentation;

  • Monitor and improve DevOps tool stack, deployment performance, and delivery timelines;

  • Analyze and resolve deployment issues in a timely manner;

  • Assist in system enhancements and new feature development from the deployment perspective;

  • Ensure all assignments are completed on time and meet quality standards;

  • Adhere to all company policies and procedures;

Job Requirements

  • 3+ years of experience in DevOps, deployment, or infrastructure roles;

  • Engineering mindset with a focus on automation, process improvement, and system stability;

  • Experience with CI/CD tools such as Jenkins, Maven, Nexus;

  • Strong scripting and automation skills (Ansible, Bash, Python);

  • Experience with Linux/Windows environments and cloud infrastructure (AWS);

  • Familiarity with observability tools (Grafana, ELK, VictoriaMetrics);

  • Experience deploying and supporting applications in complex production environments;

  • Basic understanding of networking, security, and message brokers (AMQ);

  • Solid knowledge of system-level testing, deployment validation, and integration workflows;

  • Strong time management, attention to detail, and ability to juggle multiple tasks;

  • English proficiency from B2+ for effective communication and written documentation;

What Do We Offer

The global benefits package includes:

  • Technical and non-technical training for professional and personal growth;
  • Internal conferences and meetups to learn from industry experts;
  • Support and mentorship from an experienced employee to help you professional grow and development;
  • Internal startup incubator;
  • Health insurance;
  • English courses;
  • Sports activities to promote a healthy lifestyle;
  • Flexible work options, including remote and hybrid opportunities;
  • Referral program for bringing in new talent;
  • Work anniversary program and additional vacation days.

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