Account Manager - Technology Consulting [Manager Level]

Account Manager 

Location – London [Hybrid] 

About the role 

We’re looking for an Account Manager to join our fast growing Business Development team. The successful candidate will be responsible for managing and expanding relationships within the ecosystems we operate in, including partners, clients, and internal stakeholders. This role requires a deep understanding of partner products, services, and partner network, combined with strong business acumen and account management skills. The successful candidate will drive growth by developing and executing strategies that enhance collaboration, increase sales, and deliver value to all ecosystem participants. 

You will have at least 5+ years experience gained in consulting or services sales and be looking to increase your exposure to clients in the Workday ecosystem. Having a logical approach to new challenges and being ready to explore new solutions which enhance our offering is key to support our continued global growth at CloudRock. 
 

Key Job Responsibilities: 

• Partner Relationship Management:
• Develop and maintain strong, long-term relationships with our partners, including system integrators, software vendors, and other strategic partners.
• Act as the primary point of contact for assigned partners, ensuring clear communication and alignment on goals and objectives.
• Collaborate with partners to identify and pursue new business opportunities.
• Account Management:
• Manage a portfolio of accounts, ensuring high levels of customer satisfaction and retention.
• Develop and implement account plans to achieve revenue targets, customer satisfaction, and long-term account growth.
• Monitor account performance, track key metrics, and report on progress to senior management.
• Sales and Business Development:
• Identify, qualify, and pursue new sales opportunities within our customer portfolio.
• Work closely with the sales and delivery leaders to develop and execute go-to-market strategies that drive revenue growth.
• Negotiate contracts and agreements with partners and clients to maximize profitability and ensure mutual benefit.
• Collaboration and Coordination:
• Collaborate with internal teams, including delivery, marketing, and customer success, to ensure seamless delivery of services and solutions to partners and clients.
• Coordinate joint marketing efforts, events, and initiatives with our partners to enhance brand presence and drive demand.
• Market Analysis and Strategy:
• Stay informed about market trends, competitive landscape, and industry developments within the ecosystems we operate.
• Provide insights and recommendations to senior management on strategies to enhance the company’s position within those ecosystem.
• Contribute to the development of new offerings and solutions that meet the evolving needs of those ecosystems. 

The Ideal Candidate 

• Has the ability to build and maintain strong relationships with partners, clients, and internal stakeholders.
• Has demonstrable experience in developing and executing strategic account plans that align with business objectives.
• Has the ability to work effectively in a team environment, collaborating with multiple departments and stakeholders.
• Must have experience with ERP services selling or account management of solutions/ services in either the Workday, SAP, Oracle or a relevant ERP space
• Must have handled a sales portfolio of GBP £4m+ revenue annually in previous roles
• Must demonstrate a clear list of key deal wins within IT/ERP service sector space
• Ideally has Financial or HR client sector experience 

We Offer  You:  

• A great environment to learn, develop and be successful in what you do   
• Opportunity to support our work with some of the World's most recognisable brands   
• Competitive package and hybrid work model   
• Travel opportunities for key events   
• Career growth opportunities (as we’re growing rapidly!)   

About CloudRock  

CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.  

CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law.  

CloudRock is committed to a diverse workforce.  

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of CloudRock business units.