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IT Support Specialist

City, State/County - Country

Responsibilities:

  •  Implement IT software installation and support for IT infrastructure and end-users. 
  •  Monitoring hardware, software, and system performance metrics. 
  •  Provide timely response and solutions for tickets as per IT HelpDesk.
  • Perform asset management, provide IT assets to employees as per assets’ agreements and ensure assets return. 
  •  Conduct Preventive maintenance and repairing of IT Assets as per company requirements. 
  •  Plan, design and implement new office networking infrastructure. 
  •  Provide IT reports and review as per procedural documentation. 
  • Perform BCP activities as per procedures and BCP calendar timelines. 
  • Support the Senior Leadership Team by aligning the IT infrastructure to achieve current and future business requirements. 
  •  Conduct laptops maintenance and troubleshooting. 
  •  Implement other duties assigned by supervisor

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