Graduate HR Operations Associate

We Are Innovators & Category Creators 

 

There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce enabler and we are looking for top, self-motivated talent that wants to have an impact. 

We have a collaborative culture in which we dream big and solve complex challenges together in creative ways. We only accept champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve big things. In our agile and demanding environment, you will be required to collaborate across cultures and time zones, ask the right questions and take the smart risk. 

We call ourselves Champions. Why Champions? We believe it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe 

 

Purpose  

As a Graduate HR Operations Associate, you will support core HR functions, contribute to the efficiency and smooth operations of our HR processes, and play an essential role in managing employee life-cycle activities. This is an excellent opportunity for a recent graduate looking to start a career in HR, offering hands-on experience in various HR disciplines within a collaborative and dynamic team environment. 

 

We Do The Right Things

Responsibilities of the Role

What You'll Learn and Do: 

• Employee Onboarding & Offboarding: Coordinate onboarding and offboarding processes, ensuring a seamless experience for all new hires and exiting employees, including preparation of documentation, equipment, and orientation scheduling. 

• HR Administration: Assist in maintaining accurate employee records, updating our HRIS, and managing personnel files in compliance with legal and regulatory requirements. 

• HR Data & Reporting: Generate reports, analyze HR data, and provide insights that help drive effective decision-making and continuous improvement within the HR department. 

• Payroll Support: Work with the payroll team to verify employee data, address payroll inquiries, and assist with timely payroll processing. 

• Employee Relations: Support HR in responding to employee inquiries related to policies, benefits, and general HR matters, ensuring high levels of service and confidentiality. 

• Compliance & Policies: Assist in maintaining up-to-date HR policies and ensuring compliance with labor laws and company standards. Conduct audits and prepare for regulatory reviews as needed. 

• Learning & Development: Collaborate with the L&D team to coordinate training schedules, track employee participation, and contribute to the continuous learning culture within the organization. 

• Special Projects: Participate in HR projects focused on improving employee engagement, diversity and inclusion, and HR process automation. 

 

Why Join Us: 

• Innovation: Be part of a forward-thinking team in a rapidly evolving SaaS industry. 

• Professional Growth: Access to continuous learning opportunities and career development. 

• Collaborative Culture: Work with a diverse group of talented professionals who value teamwork and creativity. 

 

 

We Are On A Learning Journey

Requirements of the Role

• • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. 
  • Skills: 
  • Strong organizational and multitasking skills, with the ability to prioritize and handle multiple responsibilities in a fast-paced environment. 
  • Excellent communication skills, both verbal and written. 
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with HRIS software is preferred. 
  • Analytical mindset with attention to detail and a proactive approach to problem-solving. 
  • Ability to maintain confidentiality and demonstrate professionalism. 

 

Why You Should Join

Perks of the Role

• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• Hybrid working with access to office hubs as required.
• Home office set-up with laptop, monitor and other related items.
• Coaching sessions to provide young graduates with a strong foundation for personal and professional success.
• Alumni Buddy for support through navigating the world of work.

 

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging.  We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.