Lead Engineering Manager

Lead Engineering Manager (Capabilities)

We are actively seeking an accomplished Lead Engineering Manager to guide and develop our high-performing Identity backend squad. This team is at the core of our platform, responsible for the critical systems that manage user identity, verification, enrolment, and fraud detection.

We are proud to say that our engineering team at ClearScore is world class and at the heart of making this mission a reality for our millions of users, so you will be in good hands. For more information on our tech stack check out our 2025 Tech Radar, how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Lead and Develop: Line manage a talented backend squad of mid-level, senior, and principal engineers. You will own their hiring and onboarding and be the driving force behind their personal and professional growth.
• Drive Technical Strategy: Define and execute the technical strategy and roadmap for the Identity domain. You will partner with and mentor the Principal Engineer on your team to drive technical innovation and solve our most complex challenges in this space.
• Lead Cross-Squad Programs: Take the lead on complex technical programs that span multiple squads. You will be expected to coordinate efforts across teams, manage dependencies, and ensure the successful delivery of major company-wide initiatives.
• Deliver Impact: Hold the entire squad accountable for the execution and delivery of value to our users. You'll use your expertise in modern agile practices to continually improve the squad’s effectiveness and ensure the delivery of high-quality, robust, and operationally excellent solutions.
• Shape Engineering Culture: Work with the broader engineering leadership to actively shape and improve our company-wide managerial and technical best practices, fostering a "you build it, you run it" environment.

Skills we'd love you to have:

• People Leadership: You have significant experience managing high-performing engineering teams, with a proven passion for developing engineers at all levels, from mid-level to principal.
• Program Leadership: You have a track record of successfully coordinating and delivering large-scale programs of work that involve multiple teams and complex stakeholder management.
• Strategic & Technical Balance: You can flexibly switch between hands-on technical involvement and strategic thinking. You are able to input, understand, and challenge engineering decisions while empowering the team to own them.
• Technical Credibility: You have a robust technical background in backend systems. While deep hands-on expertise isn't required, you must possess the technical credibility to guide a team working with technologies like Scala and Kafka and contribute effectively to architectural discussions.
• Agile Expertise: You have an expert understanding of modern agile practices and use metrics to drive data-informed, continuous improvement for your team and its outcomes.
• Mentorship at Scale: You are an enabler who can not only grow your own engineers but also mentor other, more junior engineering managers to help them succeed.
• Excellent Communicator: You can communicate openly, provide clear and meaningful feedback, and manage stakeholder relationships effectively across all levels of the business.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.