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Product Owner (Salesforce)

Chicago, Illinois, United States
 

 

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 
 
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 
 
Empower your impact at Cision. Be seen, be understood, be you. 
 
Product Owner - CRM 
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
Cision Ltd is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 4,500 employees with offices in 23 countries throughout the Americas, EMEA, and APAC.
 
You will help us by:

o Understand business requirements and provide consultative guidance for process and system changes to deploy end to end solutions
o Draft Jira Stories with Business Requirements for development work
o Act as a subject matter expert for Cision’s global CRM/Salesforce application; considering downstream processes and integrations
o Use your high-level perspective to define goals and create a vision for development projects
o Create/maintain the list of backlog items to prioritize them based on the overall strategy and business objectives
o Analyze current business processes or procedures, identify inefficiencies, and recommend system-based solutions and improvements, with Key Business Stakeholders
o Be the primary liaison between Sales, Marketing, and Client Support teams and IT/development team, with a global mindset
o Ensure business and IT transformation projects are aligned with business goals
o Facilitate end to end testing and validation of new and existing functionality; ensuring the solutions deliver expected CRM outcomes and goals
o Establish a shared vision across the Business Application teams by building consensus on priorities leading to enhancements in Lead to Cash
o Leading the ideation, business justification and prioritization of new projects across CRM
o Work and lead in an Agile environment
 
You will be a good fit if you have:
o 1-3 years in CRM/Salesforce Product Ownership
o Bachelors degree in Business Administration, Management
o Have a solid understanding of CRM practices such as Lead Management, CPQ, Quote to Cash
o Experience driving process transformation/simplification across Salesforce
o Experience working with integrations teams, and prioritizing across cross-functional needs
o Experience in Enterprise SaaS industry at a global scale is a strong plus
o Ability to balance technical skills with business acumen, ability to lead through transformation and change management needs
o Ability to perform in a dynamic, fast-pace work environment
o Experience working in an agile development methodology
o Excellent communication and organization skills
o Experience with process flow diagraming and tools such as Visio and Lucid Chart
o Ability to meet with and present to various levels of the organization
 
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

 

 

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