Staff Backend Engineer (m/w/d)

THE IMPACT YOU WILL MAKE

From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. Being a staff backend engineer at charles means leading talented engineers and exciting projects, to push the frontier of what conversational marketing automation can become. You will set the bar on how end-to-end product development looks like, from conceptualization to post-launch. Join us to build strong brands and retain happy customers together.

THIS IS WHAT YOU WILL BE DOING

• Set the bar at charles on our tech stack: Typescript and Node.js, to build scalable and maintainable codebases.
• Lead architectural design and development on charles’ conversational commerce platform.
• Lead the testing strategy to uphold the reliability and functionality of the application.
• Make hard engineering and strategy tradeoffs in service of our product vision
• Optimize application and database performance to ensure a smooth and efficient user experience.
• Orchestrate the decision-making process regarding the selection of backend technologies and tools.
• Be the liaison between designers, product managers and engineers to bring our product vision into reality.

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• Have 5+ years of experience building large-scale complex systems. Having both scale-up and start-up experiences is a big plus.
• Proficiency in Typescript and Node.js. NestJS experience will be nice-to-have.
• Proficiency in event-driven architecture, data ingestion, and data transformation. We are currently using Google PubSub.
• Strong command in relational databases like Postgres
• Extensive mentorship experience. Strong communication and leadership skills
• You use code review as a tool to mentor and uphold the standard of the systems you own
• A bachelor's or master's degree in computer science or another relevant technical field—or equivalent experience

OUR STACK

• Node.js/TypeScript, NestJS
• VueJS, Tailwind
• PostgreSQL, PubSub, Redis, BullMQ
• GCP, Kubernetes
• Prometheus/Grafana

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
• Having high visibility and impact across the business with the option to own and drive new initiatives
• Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
• Sharing VSOP (virtual stock options) in the ownership and success of charles
• Working in a vibrant office in the heart of Berlin overlooking the Wall memorial
• Earning a competitive compensation package

What else we offer?

• Urban Sports Club membership
• A weekly personal trainer
• Free company lunch on Thursdays
• A friendly, open, multicultural work environment
• Dog-friendly office in the heart of Berlin
• Discounts on BVG tickets

About us

It’s better to have a conversation

charles is a SaaS startup that enables brand to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to connect any kind of business with their customers via messaging apps to let them do what they need.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.