Sales Force Effectiveness Specialist

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years. 

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

About the team

Improve sales coverage, penetration and in-store share of customers to desired level by in field coaching, implementing online and offline capability development programs to support the delivery of sales volume and margin.

Key Tasks

• Build detailed learning programs and lead the implementation in the aspects of leads generation and in-store share improvements for both Castrol sales staff and distributor sales teams.
• Set clear KPIs for the implementation of capability development plans for sales and DSRs.
• Monitor vendors or lead internal task force in program implementation.
• Conduct periodical reviews and lead corrective plans to ensure the delivery of capability development KPIs.
• Design and implement mechanics capability development programs to build brand affiliation and simulate recommendation to consumers with the support from marketing, technical and offer teams.
• Assist sales heads to monitor the sales force effectiveness.

Experience Required

• 10 years sales experience in FMCG or automobile aftermarket.
• Previous frontline sales
• Previous experience in managing sales force effectiveness desired.
• Previous experience in sales coaching or capability development.
• Demonstrated business understanding and awareness of internal and external customer needs.
• Experience working in a matrix organization with complex customer interfaces.
• Well-rounded business experience to be able to implement cross functional plans.

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact privacy.response@castrol.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.