Senior HR Operations Specialist

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We're looking for a Senior HR Operations Specialist to lead and optimize our core HR processes, ensuring compliance, efficiency, and an excellent employee experience. This is a key role in our Lisbon office, supporting both local and international HR operations.

✅ Key Responsibilities:

✔️ Own and continuously improve end-to-end HR operational processes, ensuring legal compliance, efficiency, and consistency across the employee lifecycle.
✔️ Oversee the preparation, validation, and maintenance of employment contracts, annexes, and HR documentation in alignment with internal policies and local legislation.
✔️ Act as the HR Operations point of contact for audits, legal queries, and cross-functional projects.
✔️ Manage complex cases involving contract updates, international assignments, benefits, and offboarding, ensuring risk mitigation and full compliance.
✔️ Ensure data integrity and process alignment across HR systems (HRIS), including reporting, analytics, and integration with payroll providers.
✔️ Provide expertise and guidance to managers and HR business partners on HR policies, compliance issues, and operational best practices.
✔️ Lead continuous improvement initiatives to streamline HR services, automate manual tasks, and enhance the employee experience.
✔️ Support global HR initiatives and process standardization across regions, collaborating with stakeholders in Legal, Finance, and IT.
✔️ Mentor and support junior team members, promoting knowledge sharing and operational excellence.

✅ Requirements:

✔️ Bachelor's or Master’s degree in Human Resources, Business Administration, or related field.
✔️ 5+ years of experience in HR Operations, HR Services, or similar roles, ideally in a multinational or fast-scaling environment.
✔️ Deep knowledge of Portuguese labor law and HR compliance; experience with cross-border employment is a plus.
✔️ Proven experience with HRIS systems and digital HR tools (e.g., BambooHR, Workday, Greenhouse), including system administration and data audits.
✔️ Strong analytical and problem-solving skills with the ability to identify process gaps and implement effective solutions.
✔️ Excellent communication skills in Portuguese and English (minimum C1), both written and verbal.
✔️ High attention to detail, discretion with sensitive information, and a proactive mindset.
✔️ Experience working in a dynamic, fast-paced environment with changing priorities and multiple stakeholders.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
🎾  Partial compensation for tennis and padel lessons.
🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
🚌 Transport compensation - 200 euros net per month.
📈 Competitive remuneration level with annual review.
🤝 Teambuilding activities.

❗️Important: This is an on-site position based in Lisbon. Remote or hybrid work is not available. Candidates must either already be in Lisbon or be willing to relocate. Full relocation support will be provided if necessary.❗️

Bold moves start here. Make yours. Apply today!