Back to jobs
French VIP Account Manager
Warsaw, Poland
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
We are looking for a French VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
- Proficiency in English and French both written and spoken
- Proactive person with good support / sales skills
- Strong communication and negotiation skills
- Attention to details
- Previous experience will be considered as an advantage
Duties and Responsibilities:
- Being able to search and find for solutions of customers’ issues
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting
- Ensure that products’ compliance is being followed according to relevant regulations
- Previous experience as a Sales agent will be considered as an advantage
- Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)
Why you should join us?
- Competitive salary and monthly KPIs Bonus
- Working in a dynamic International company
- Ability of career and professional growth within the company
- Social benefits and team buildings
- Sunny, spacious office
What we offer:
- Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
- Competitive salary and attractive bonus scheme;
- Working in a dynamic International company;
- Birthday celebration present;
- Ability for career and professional growth within the company;
- Sportscard (Multisport) - partly covered & team-building events and activities;
- Sunny, spacious office;
- Wedding and newborn gifts;
- Time for proper rest and 20-25 working days of annual vacation, maternity leave support;
- Snacks available in the office.
You have the opportunity to work in our office in Cyprus or Bulgaria
Bold moves start here. Make yours. Apply today!
Apply for this job
*
indicates a required field