CRM Performance Executive

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

The Role

We’re looking for a CRM Performance Executive to elevate our CRM operations by driving efficiency and effectiveness across the entire department. This role is all about data-driven decision-making, ensuring our campaigns, automations, and player engagement strategies deliver maximum impact. You’ll work closely with the VP of Customer Engagement and the Director of Player Engagement, using analytics to optimize CRM performance and execution.

Key Responsibilities

• Analyze campaign performance, automation impact, and player engagement trends to identify optimization opportunities.
• Provide on-demand data snapshots, helping the team to make quick decisions and initiate actions. 
• Support the CRM team in making data-backed decisions that enhance conversion, retention, and reactivation.
• Identify inefficiencies in CRM execution and implement solutions to streamline operations.
• Work closely with key stakeholders to fine-tune targeting, segmentation, and personalization strategies.

What You Bring

• Experience in CRM analytics, performance marketing, or a data-driven CRM role.
• Deep understanding of automated lifecycles and how to drive uplifts in a complex communication landscape.
• Strong skills in data analysis, reporting, and campaign performance measurement.
• Proficiency in BI tools, SQL, and CRM analytics platforms.
• A sharp eye for efficiency, constantly seeking ways to improve processes and results.
• Ability to translate data into insights that drive smarter CRM decisions.
• Proactive and results-driven mindset, thriving in a high-performance environment.

Why Join Us?

🌍 Be part of a forward-thinking, growing international company.
📚 Play a key role in shaping the knowledge culture of the CRM team.
🚀 Opportunities for career growth in training, knowledge management, and leadership.
🎯 Competitive salary, exciting projects, and a collaborative team environment.

Bold moves start here. Make yours. Apply today!