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Greek VIP Account Manager

Warsaw, Poland

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

We are looking for a Greek VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Greek both written and spoken;
  • Proactive person with good support/sales skills;
  • Strong communication and negotiation skills;
  • Attention to details;
  • Previous experience will be considered as an advantage.

Duties and Responsibilities:

  • Being able to search and find for solutions of customers’ issues;
  • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
  • Ensure that products’ compliance is being followed according to relevant regulations;
  • Previous experience as a Sales agent will be considered as an advantage;
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month). 

We offer excellent benefits:

  • Competitive salary and monthly KPIs bonus;
  • Working in a dynamic International company;
  • Ability of career and professional growth within the company;
  • Social benefits and team buildings;
  • Sunny, spacious office.

You have the opportunity to work in our office in Bulgaria/Poland/Panama. 

Bold moves start here. Make yours. Apply today! 

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