Support Manager for Claw Machine

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

BrainRocket continues to grow at a fast pace, and so is our team. Such a dynamic atmosphere opens unlimited horizons to people who want to gain unique knowledge and know-how, develop their skills and seize career development within the company. Join our fantastic team of bright minded people!

Requirements/Qualifications:

• Ability to work in multitasking environment;
• Good verbal and written communication English skills;
• Basic knowledge of operating the computer/phone/tablet;
• Experience in the maintenance the slot machines (repair and installation);
• Fault find and determine the causes of equipment, component, and system failure.

Responsibilities:

• Operate with the chat-bots on the phone/tablet/laptop;
• Adding the prizes to the claw machines;
• Report to managers about issues with the machine or support bots;
• Fault find and determine the causes of equipment, component, and system failures;
• Resolve the issues with the machine or support bots;
• Fault find and determine the causes of equipment, component, and system failures.

Bold moves start here. Make yours. Apply today!