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Sales Systems Specialist

Newcastle, Australia
Bradken is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a 3000-plus-strong workforce, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market for the resources sector. 

About the Role

We are seeking a Sales Systems Specialist with highly specific expertise in digital procurement onboarding, CRM–ERP integration, and sales operations optimisation within a global industrial environment.This role will support enterprise-wide sales transformation through hands-on configuration, integration, and performance optimisation of customer-facing systems and procurement platforms.

Key Responsibilities

  • Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance-driven procurement platforms
  • Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows
  • Drive process improvements across quoting, order management, and customer onboarding lifecycle
  • Develop technical documentation, training materials, and user enablement resources
  • Ensure data governance, compliance, and master data integrity across systems
  • Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency
  • Collaborate cross-functionally across Sales, IT, Order Fulfilment, and Corporate Services teams

Mandatory Requirements

Applications will not be considered unless all criteria are clearly demonstrated:
  • Minimum 3+ years’ experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry
  • Demonstrated hands-on experience onboarding customers onto BOTH SAP Ariba AND Avetta platforms
  • Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management
  • Experience supporting end-to-end customer onboarding, mobilisation, or enablement processes
  • Proven ability to develop training materials, process documentation, and system guides
  • Demonstrated experience working with cross-functional teams (Sales, IT, Operations) in a global or multi-site environment
  • Bachelor’s degree in Information Technology, Business, or related discipline
Highly Desirable:
  • SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
  • Postgraduate qualification in Enterprise Systems, Information Systems, or similar
  • Experience in customer-facing roles within industrial clients (e.g. rail, mining, transport)
  • Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
  • Exposure to compliance-driven customer onboarding environments

Important Information

  • This is a hands-on systems role requiring recent, relevant platform experience
  • Generalist sales, admin, or coordination experience without direct system ownership will not be considered
  • Applicants must have full working rights in Australia
  • Candidates must be based in, or willing to relocate to, Newcastle NSW.
  • Applications close 26 June 2026.

Why join Bradken:  

Be Challenged. Be Inspired. Be Heard.

You will have the scope to set the agenda, the executive access to shape it and the authority to deliver with genuine impact across a global business that values both what gets done and how it gets done.

Everyone has a story. Be part of ours.

  • Safety first environment and mindset  
  • Competitive Total Reward packages   
  • Global and local recognition programs   
  • Paid Parental Leave   
  • Learning and Development focus   
  • Education assistance   
  • EAP for you and your family   
  • Community Involvement program   

Before starting employment, you will need to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing. 

WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES   

Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, collaborative, engaging and flexible environment for our people because great things happen when individuals are allowed to bring themselves into their work. All employment will be based on merit. 

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