Chief of Staff

About us

 

Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products.

We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash.

At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers.

We’re regulated by the Financial Conduct Authority in the UK.

 

 

Chief of Staff – Bondsmith (London)

Full-time | In-person preferred | Reports to CEO

Bondsmith is a high-growth fintech building the future of savings infrastructure. We work with leading banks, platforms, and wealth managers to power cash solutions for thousands of customers. We’re scaling quickly – but with that comes the challenge of ensuring the internal culture and clarity of execution keep pace.

We’re hiring a Chief of Staff to work directly with the CEO and leadership team to improve internal cohesion, execution, and morale. This is a critical, high-trust role with broad remit. You’ll act as a force multiplier for the CEO – helping turn strategy into action, and ideas into operational momentum.

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What You’ll Do

• Be a sparring partner to the CEO on strategy, comms, people, and execution

• Drive internal clarity: ensure teams understand company priorities and how their work connects to them

• Identify and fix organisational bottlenecks – whether it's unclear ownership, poor communication, or morale drag

• Own key internal cadences (e.g. leadership meetings, all-hands, offsites, planning cycles)

• Work cross-functionally to solve problems and push through strategic initiatives

• Serve as a sounding board and advisor to managers and leads across the business

• Help shape and uphold company culture and values in a way that’s authentic and effective

• Step into firefights and plug temporary gaps as needed – this is a hands-on role

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About You

• 3+ years experience in consulting or a generalist operator role in a fast-paced startup

• High EQ, with a calm, credible presence – someone people trust and talk to

• Strong communication and synthesis skills – you can take complexity and turn it into clarity

• Not just strategic – you’re biased toward action and know how to get things done

• Empathy for startup chaos and ambiguity, with a desire to bring structure without bureaucracy

• Comfortable dealing with sensitive issues and navigating internal politics with discretion

• Belief in Bondsmith’s mission, and excitement to help shape the next phase of its growth

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Why Join Bondsmith

You’ll be joining at a pivotal moment. We’re scaling fast and solving real problems in the savings market. This is a rare opportunity to shape a company’s culture, systems, and momentum from the inside—working directly with the CEO and leadership team to do it.

We offer competitive compensation, meaningful equity, and the chance to make a visible impact every day.

 

What makes Bondsmith unique

• Early-stage startup: You will join an early-stage startup with less than 50 members. This means you’ll have an opportunity to make a real impact and shape the future of Bondsmith.
• Customer demand: Unlike other startups who are still finding their way and pivoting on products, we have strong demand from our enterprise clients for our products, we just need to keep building them.
• Next fintech growth story: We are doubling in headcount year on year and hiring across a range of positions

Company Benefits

• Competitive salary 💸
• Hybrid working (average of 3 days a week expected in office)
• Healthcare 🏥
• Pension scheme 💰
• Share scheme participation 📈
• All the right equipment to make sure you’re working at your best 💻
• Fun and social office in Shoreditch 🏢
• Deliveroo for working late in the office 🍔