Outsourcing Officer Germany

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

You will support Third-Party Risk Management and Outsourcing activities for Bitpanda’s regulated German entity. You are a ‘second-line’ (2LOD) officer responsible for assisting in the implementation, maintenance, and operation of the outsourcing framework in line with German regulatory requirements (DORA and MaRisk).

You will monitor material and non-material outsourcing arrangements and support oversight of third-party risks. Responsibilities will include ensuring agreements, SLAs, KRIs, and KPIs are properly documented and maintained in accordance with local regulations. The role will also involve reviewing and analysing documentation, assisting in the preparation of reports, and supporting the assessment of new third-party services.

You will work closely with internal stakeholders such as Risk, Legal, Compliance, and Technology, and liaise with external stakeholders, including regulators, where necessary.

What you’ll do

• Support the development and ongoing maintenance of Bitpanda’s outsourcing and third-party framework for the German entity, including documentation, assessments, and reporting.
• Provide ‘second-line’ review and challenge of material outsourcing arrangements in line with DORA  and MaRisk requirements.
• Maintain the outsourcing register of information for the German entity, ensuring compliance with local regulatory requirements.
• Monitor third-party risk and adherence across the third-party lifecycle, from onboarding and assessment to monitoring and exit planning.
• Assist with preparing reports and management information for internal and regulatory purposes.
• Provide support to business partners on outsourcing processes, policies, and standards in line with regulatory expectations.
  
  

Who you are

• Solid knowledge of Outsourcing and Third-Party Risk Management, with a strong understanding of MaRisk and DORA requirements.
• Experience in supporting outsourcing or risk management frameworks within financial services or regulated environments.
• Familiarity with managing third-party relationships, including service documentation, SLAs, and reporting requirements.
• Excellent communication skills in German and English, with the ability to collaborate effectively across teams.
• 3–5 years of experience in outsourcing, risk management, or compliance within a regulated financial services environment.

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

       .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).