Data Analyst - Fraud & Payments

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission 

As a Data Analyst, you will be a key part of the Operational Excellence team, helping to enhance and streamline our processes to ensure efficiency, automation, and scalability at Bitpanda. In this role, you will play a strategic and collaborative role in monitoring, analyzing, and optimizing business operations—primarily within Payments and Risk Operations. By generating valuable insights, identifying opportunities for improvement, and ensuring data integrity, you will help shape key decisions that drive real impact. This isn’t just a BI Analyst role focused on reporting—you will be a trusted partner and problem-solver, working alongside teams to uncover trends, enhance performance, and create meaningful solutions.

What You’ll Do 

• Keep a pulse on key business metrics – Develop and maintain reports that provide actionable insights to leadership (daily, weekly, and monthly).
• Champion data integrity & accessibility – Work closely with product and data engineering teams to enhance data quality and ensure seamless availability.
• Implement smart alerts & anomaly detection – Set up automated alerts to proactively detect any issues or trends impacting payment performance.
• Drive strategic impact  – Collaborate with the Payments team to develop and deliver data-driven recommendations that enhance performance and efficiency.

Who You Are 

• Hold a Master’s degree in Engineering, Mathematics, Data Science, Finance, or a related field.
• Relevant experience as a process/product analyst, ideally within Risk & Payments.
• Skilled in SQL, Python, and visualization tools (e.g., Tableau, Metabase, Power BI), with experience working with large datasets
• A natural problem-solver who loves transforming complex data into clear, impactful insights through reports and dashboards.
• Proactive and solutions-focused, always looking for ways to optimize processes and drive meaningful improvements.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.