Director, People Operations, Data & Innovation

Who we are 

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

The Director of People Operations, Technology & Compliance will lead the strategy, execution, and continuous improvement of core People operations, People technology, analytics, and compliance programs across the company. This role is critical in ensuring the smooth functioning of People services while driving technological innovation and ensuring the company meets all regulatory requirements. As part of the People leadership team, you will manage operations across multiple jurisdictions, streamline and automate processes through innovation while ensuring employee data security and compliance, contributing to the scalable growth of the company.

What you’ll do

• Oversee core People operations, processes, and HR services across multiple countries, ensuring consistency and operational excellence.
• Manage the full employee lifecycle (onboarding, offboarding, benefits), focusing on efficiency, scalability, and process optimization.
• Lead the adoption of People tech, driving automation and collaborating with IT to enhance employee experience and reduce manual workflows.
• Use People analytics to provide insights on workforce trends, performance, and engagement, supporting decisions on planning and retention.
• Ensure compliance with labour laws, data privacy (GDPR), and employment standards; manage employee relations and risk mitigation.
• Align People operations with business continuity, safety protocols, and oversee audits for People compliance.

Who you are 

• 10+ years of HR experience, with a focus on People Operations, People Technology, and Compliance in a fast-growing tech or multinational environment.
• Proven track record of leading teams and managing complex HR functions across multiple jurisdictions.
• Strong experience with Workday, broader People systems and technology is a must.
• Understanding of European labour laws, data privacy regulations (e.g., GDPR), and employee relations best practices.
• Demonstrated success in driving HR operational changes, implementing new systems, driving adoption, and improving processes in a growing organisation.
• Strong experience using data and analytics for decision-making and process improvement.Excellent verbal and written communication skills, with the ability to collaborate across departments and present complex information clearly. Business-level (C1/C2) proficiency a requirement.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy 
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.