System Reliability Engineer II

We don’t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional. 

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use. 

Since being founded in 2021, we’ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated  colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman and UAE. 

To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.  

Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you. 

Role Purpose 

• Why this role matters: As System Reliability Engineer-II, you will play a key role in improving the reliability, scalability, and performance of critical platform services. Your contributions will help shape our site reliability engineering practices and infrastructure, and ultimately the way we disrupt the market. 
• What success looks like: In your first year, you will lead key automation and observability initiatives, reduce manual operational tasks through tooling and infrastructure-as-code, and improve system uptime through proactive incident management and performance tuning. 
• Why this is for you: If you're keen on solving the challenge of scaling complex systems reliably and efficiently, hit us up. We're looking for someone ready to tackle this challenge head-on and make an impact from day one. 

Key Responsibilities 
In this role, you will: 

• Lead the development of automation and tooling to improve deployment, monitoring, and incident resolution, ensuring greater system efficiency and scalability. 

• Collaborate with platform, product, and security teams, driving the adoption of reliability best practices across services. 

• Manage on-call responsibilities and incident management processes, ensuring rapid detection, resolution, and follow-up improvements. 

• Drive the implementation of observability strategies including metrics, logging, and alerting. 

• Contribute to infrastructure-as-code, self-healing systems, and continuous improvement in system performance and availability. 
• Participate in architectural reviews and chaos engineering initiatives to build resilient systems. 

Qualifications & Attributes 
We’re seeking someone who embodies the following: 

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 
• Experience: 4–6 years in Site Reliability Engineering, DevOps, or Infrastructure roles, especially in high-availability, large-scale environments. 

Technical Skills:

• Must-haves: Proficiency in programming/scripting (e.g., Python, Go, Bash), strong Linux and networking fundamentals, experience with cloud platform (AWS), Kubernetes, and observability tools like Prometheus, Grafana, or ELK, Terraform/Ansibl
• Nice-to-haves: Familiarity with incident response tools, performance testing, and capacity planning practices. 
• Unique Attributes: Thrives in high-scale environments requiring proactive ownership and rapid decision-making.
• Possesses strong communication skills and a pragmatic, collaborative mindset.
• Excels with DevOps principles, infrastructure-as-code, and reliability engineering practices. 

What we offer:

• Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
• Hybrid work environment - flexibility to work from home 2 days a week.
• Healthcare and other local benefits offered in market.

By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.