Studio Manager - Hamburg (m/f/d)

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About BEAT81

At BEAT81, we’re on a mission to revolutionize fitness by merging the best of technology, group training, and expert coaching. As a rapidly growing fitness-tech startup, we empower people across Europe—and soon the world—to Sweat Smarter Together. Through innovative HIIT & RIDE workouts, real-time heart rate monitoring, and gamification, we’re transforming the traditional fitness experience into something dynamic, personalized, and impactful.

We’re not just building a global leader in fitness and technology; we’re building a world-class team. At BEAT81, we value passion, potential, and the power of fresh perspectives. 

We are looking for a Studio Manager to join our BEAT81 team and play a key role in launching and running our very first BEAT81 Studio in Hamburg! This flagship location will be a double studio, offering both our HIIT and RIDE workout classes.

With our operations expanding we are seeking a service-oriented and proactive Studio Manager, with a passion for fitness to join our team. In this role, you’ll be dedicated to delivering exceptional hospitality, cultivating a thriving front-of-house (FOH) team, ensuring a high-quality studio experience, and managing efficient FOH scheduling.

 

You will:

• Build & Lead the FOH Team: Recruit, onboard, and support staff to uphold BEAT81’s hospitality standards.
• Lead by Example: Be a visible, hands-on leader, fostering a strong team culture (75% studio-based role).
• Enhance Customer Experience: Empower staff to create a warm, personalized, and customer-focused environment.
• Maintain Studio Standards: Ensure cleanliness, energy, and attention to detail for an outstanding experience.
• Uphold BEAT81 Protocols: Enforce company standards for equipment, inventory, and hygiene.
• Manage Scheduling: Oversee FOH schedules for efficiency, flexibility, and team stability.

You have: 

• 3-5 years of customer service experience, ideally in leadership, with a calm, professional approach under pressure.
• Highly organized and adaptable, able to multitask in a fast-paced environment.
• Detail-oriented, ensuring high standards in customer interactions and studio operations.
• Strong communicator, engaging comfortably with diverse personalities.
  Fluent in English, with B2-level German preferred.
• Positive, hands-on team player, ready to support operations as needed.
• Flexible schedule, including weekends and varied shifts, in a dynamic 7-day operation.

Nice to have:

• Proven Leader: Experience building and guiding high-performing customer service teams, fostering a culture of excellence.
• Fitness Passion: A genuine enthusiasm for fitness that inspires team members and enhances customer engagement.

 

Benefits:

🏋️‍♂️ WALK THE TALK: Unlimited BEAT81 workouts for you and one other person of your choice.

📚 LEARN & GROW: We support your professional development with a dedicated budget for courses, workshops, and certifications.

⏰ FLEXIBLE WORKING HOURS: Yoga before work and a workout at lunch? No problem. With our flexible working hours, you can easily balance your personal and professional life.

💪 YOUR WELL-BEING: Enjoy exclusive access to the platforms Meditopia and 7Minds for yoga, mindfulness and mental well-being. 

🎉 EVENTS: Our annual BEAT Connect event in Berlin brings together team members from all cities for inspiring sessions, fun activities, and meaningful connection. On top of that, we host monthly team meet-ups, team workouts, and our much-loved summer and winter parties to keep the team spirit high all year round.

🍎 TASTY PERKS: Free drinks, fresh fruit, coffee, tasty granola, and more will keep you energized throughout the day.

🏥 HEALTH INITIATIVES: Stay healthy and balanced with our quarterly health management initiatives to support your physical and mental well-being, keeping you energized and focused throughout the year.

🐶 BRING YOUR DOG TO WORK: No need for dog-sitting - your furry friend is always welcome in the office!

💼 MONEY ON TOP: Sign up for a private company pension plan in partnership with Stuttgarter Versicherung - so you can look into the future with confidence.

🌱 FUTUREBENS: You will have access to a personalized dashboard on FutureBens, the platform for sustainable and future-oriented employee offers from over 130 eco-friendly brands.

BEAT81 is an equal opportunity employer, which means we do not discriminate. We celebrate diversity and are committed to creating an inclusive environment for all employees.