Job Application for Omni-Merch Administrator (Maternity Cover) at Bash.com

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WHO WE ARE AT BASH

We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers.

We believe that by being Bold, Accountable, Simple and Human, our values will lead us forward, keeping us real, connected and directed.

By leveraging the power of technology and exceptional talent, we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we transform SA retail for the better.

And we’re only just getting started. Now is the time to jump onboard.

The Omni-Merchandise Administrator is a key administrative role that acts as a buffer between partners (internal and brand) and the engineering team. This position is responsible for managing tickets related to product and system access issues, training new hires, and engaging with stakeholders. The role is highly administrative, requiring excellent organisational skills and a proactive approach to problem-solving.

WHAT YOU’LL DO

Ticket Management: Process and resolve partner tickets for product and system issues.
Problem-Solving: Investigate issues and resolve them independently before escalating to the engineering team.
Stakeholder Engagement: Act as the primary liaison between partners and the engineering team.
Training & Onboarding: Conduct training for new starters on processes and systems.

WHO YOU ARE:

This job is for you if you have:

Degree in Business Administration, Marketing, Communication (Advantageous)
2+ years of experience in an e-commerce or omni-channel retail is a plus
Experience in creating/ loading promotions for the website/ app
Ability to be agile and effective
Strong coordination skills
Excellent communication and collaboration skills
Strong analytical skills
Team player comfortable with working on multiple projects with different stakeholders while acting as support

JOINING THE BASH TEAM

We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our teams to travel so we can also make magic happen face to face. Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more.

BASH PERKS

Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country.

Best of the Best - The wealth of talent we have will surprise + inspire you

Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in.

Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream.

Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes.

Top $$ - The best people, in the right roles, earning at the top tier.

Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it.

Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com.

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