Job Application for Studio Operations Assistant at Bash.com

WHO WE ARE AT BASH

We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers.

We believe that by being Bold, Accountable, Simple and Human, our values will lead us forward, keeping us real, connected and directed.

By leveraging the power of technology and exceptional talent, we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we transform SA retail for the better.

And we’re only just getting started. Now is the time to jump onboard.

The Studio Operations Assistant plays a key support role within the Studio Operations team, ensuring the seamless movement and tracking of samples throughout the studio workflow. This includes managing the sign-in and sign-out process, creating jobs in Retool, coordinating IBTs, and maintaining accurate records to support overall studio efficiency.

WHAT YOU’LL DO

Sample Management:

Manage the sign-in process to ensure all samples are accurately logged and assigned to the correct workflows and job types for shoots.
Manage the post-shoot sign-out process, ensuring all samples are properly recorded, collected by brands, or stored as wardrobe

Job Creation & System Management:

Accurately create jobs for physical samples in Retool, ensuring that all relevant job data (cluster, commodity, gender, quantity) is captured.
Maintain up-to-date sign-in and sign-out records via Retool to ensure Qlik reflects the latest sample data.

Inter-Branch Transfers (IBTs):

Receive and acknowledge IBT samples within the IBT system.
Sign out IBT samples post-shoot and coordinate their return via brand/courier.

Communication & Coordination:

Act as a liaison between the Studio Operations team, wider studio departments, and brands, ensuring clear and timely communication.
Assist in resolving sample-related issues or delays to keep studio workflows on track.

Operational Support & Reporting:

Assist with sample preparation, organization, and general studio operational tasks as needed.
Oversee the smooth and efficient movement of samples in and out of the studio from brands.
Ensure the order and cleanliness of the ops space.
Manage the receiving, maintenance, and timely return of core range and seasonal samples under the guidance of the styling team.
Provide additional support across internal departments (Operations, Production, and Creative) as required.

WHO YOU ARE:

This job is for you if you have:

Experience: Experience in e-commerce, operations or inventory management is favourable.
Technical Skills: Proficiency in Google Workspace; familiarity with Retool or similar systems is an advantage.
Communication: Strong written and verbal communication skills.
Attention to Detail: Highly organized with the ability to manage multiple tasks while ensuring accuracy and maintaining pace.
Collaboration: Strong team player who can work effectively across departments..

Skills you already have:

Desire to make work fun and enjoyable.
Excellent follow-up and documentation skills.
Internet savvy, with familiarity in e-commerce.
Must have a sense of urgency, be self-motivated, and proactive.
Enjoy working with a cross-functional team and have a keen interest in solving challenges.
If you are passionate about sample management, thrive in a collaborative environment, and have experience in using automation for traffic coordination, we would love to have you as part of our team

JOINING THE BASH TEAM

We offer our teams the opportunity to work in a hybrid way through our flexible, digital working model. We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our teams to travel so we can also make magic happen face to face. Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more.

BASH PERKS

Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country.

Best of the Best - The wealth of talent we have will surprise + inspire you

Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in.

Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream.

Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes.

Top $$ - The best people, in the right roles, earning at the top tier.

Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it.

Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com.

Studio Operations Assistant